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KTL Automobile Service Advisor Interview Questions and Answers

Updated 10 Nov 2023

KTL Automobile Service Advisor Interview Experiences

3 interviews found

Service Advisor Interview Questions & Answers

user image Vikram Sinh Jadeja

posted on 23 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself and your previous work experience
Round 3 - Technical 

(2 Questions)

  • Q1. Technical questions about automobile engineering
  • Q2. Some technical questions from past job experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

My introduction about work and family

Round 3 - Group Discussion 

Skill, knowledge, hard work customer wish, customer demand work

Round 4 - One-on-one 

(12 Questions)

  • Q1. Maruthi and susuki exam passed eg:Basic, Aduvance, bronze master, SSQS
  • Q2. Customer happy demand work
  • Q3. Explain about additonal work and replace parts show him
  • Ans. 

    Additional work and replacement of parts are necessary for optimal vehicle performance.

    • Additional work may include routine maintenance or repairs identified during inspection.

    • Replacement of parts may be necessary due to wear and tear or damage.

    • Showing the customer the parts that need to be replaced can help build trust and understanding.

    • Explaining the importance of the additional work and replacement of parts can help ...

  • Answered by AI
  • Q4. Only customer happy
  • Q5. Delivery vechcle
  • Q6. Customer wish you
  • Q7. My number add this job card bill
  • Q8. Customer call about work your vechcle
  • Q9. You call customer 10 mark
  • Ans. 

    I'm sorry, I don't understand the question. Could you please provide more context?

    • Can you please clarify what you mean by 'customer 10 mark'?

    • Is this in reference to a specific customer or a general term?

    • Without more information, I am unable to answer the question.

  • Answered by AI
  • Q10. Exllant mark then call center call customer
  • Q11. Promise time delevery
  • Q12. Additonal work call customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Three years technician then i get promotion floor superviser two years then now working service aduvisar

Service Advisor Interview Questions Asked at Other Companies

asked in Audi
Q1. How do you estimate the cost of repairing a damaged or accidental ... read more
Q2. How do you handle a customer with a low-range issue in an Ather e ... read more
Q3. Describe a situation where you had to address a very dissatisfied ... read more
asked in Audi
Q4. How many characters are in a vehicle identification number?
Q5. Explain the additional work and replacement parts to the customer ... read more

I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

This is the final round and you are go to the Lucknow from your advisor assessment this is the routine paper and tsm interview and you are final to the work with the KTL Maruti Suzuki post of service advisor

  • Q1. What is your qualification and what you have family member and you are married or unmarried and why do you working in KTL Maruti Suzuki what is the father do and your brothers and your mother and your wife...
  • Ans. My highest qualification is diploma in mechanical engineer and I have three brothers and my wife and my mum dad I am married I want to work with the KTL and my father and my mother and my wife not working and my three brothers is working on Tempo driver thank you
  • Answered Anonymously
  • Q2. What you know about your trade please tell me one by one
  • Ans. You say everything what you know your trade and whatever strength
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - You always respect your seniors and you work very hard and so many responsibilities you are crack the responsibilities politely whatever

Top trending discussions

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Interview Hub
5d (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. About your role and responsibilities
  • Q2. Why do you want change your job
  • Ans. 

    I'm seeking new challenges and opportunities for growth that align with my career goals and aspirations.

    • Desire for professional growth: I'm looking for a role that offers more opportunities for advancement, such as leading projects or teams.

    • Interest in new technologies: I want to work with cutting-edge technologies that my current job doesn't provide, like AI or cloud computing.

    • Cultural fit: I'm seeking a company cultu...

  • Answered by AI
  • Q3. What is your current Salary and expectations
Round 2 - Group Discussion 

About your role and responsibilities and technical questions from your cv

Interview Preparation Tips

Topics to prepare for Ts Tech Sun India Senior Engineer interview:
  • Technical Skills
Interview preparation tips for other job seekers - Prepare about your current role and responsibilities and also prepare technical questions as mentioned in cv
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview in Apr 2023, where I was asked the following questions.

  • Q1. Explain the process of how you do modeling.
  • Q2. What is position tolerance?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Revenue generation
  • Q2. Manpower handling
  • Q3. Business development

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your real time achivement and extra efforts done by you.
And mainly..what are the unique implementation done by you and it's results.
Be interview-ready. Browse the most asked HR questions.
illustration image
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Current company profile
Round 3 - Technical 

(1 Question)

  • Q1. Knowledge base , profile
Round 4 - One-on-one 

(1 Question)

  • Q1. Salary structure, presentation skills
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025, where I was asked the following questions.

  • Q1. Self introduction
  • Q2. Explian about the previous experience
  • Ans. 

    I have over five years of experience in sales, focusing on building client relationships and exceeding sales targets.

    • Developed and maintained relationships with key clients, resulting in a 30% increase in repeat business.

    • Consistently exceeded quarterly sales targets by an average of 20% through strategic planning and execution.

    • Implemented a new CRM system that improved lead tracking and follow-up efficiency, leading to...

  • Answered by AI

I applied via Company Website and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Experience about my previous employment

Interview Preparation Tips

Interview preparation tips for other job seekers - keep it plain and simple and answer the questions

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Q2. What are your strength and weaknesses?
  • Q3. Thesis-based
  • Q4. Project-based

Interview Preparation Tips

Round: Resume Shortlist
Experience: Mostly Solid Mechanics profiles were shortlisted.
Tips: Actually, they were looking for experienced people, who already have a job experience of a year or two. Though they asked for a written test initially but later on, them shortlisted the candidates based on. They were keen to take students who had some kind of job experience (for MTech candidates) or internship.

Round: HR Interview
Experience: First I introduced about myself, my family background, my hobbies and my qualities. I told them that I like to travel a lot and gave an example as when I was in Europe I travelled some 6-7 countries even I had to spend my own money. Since they were first time in the campus so they didn’t know about foreign internships. They were fascinated by the fact that I have international exposure. They asked about my purpose of being in Europe. I told them about internship, they liked it and asked questions related to that as of who paid for you and the university.
Tips: It helps if you asked some questions to them during presentation or interview, they value and remember it. I asked a question during presentation and about the job location during interview. When I asked them this question in interview then they told me that you were the guy who asked one question during presentation.
Finally they asked me if I would be comfortable in Chennai. I replied them positively this time.

Round: Technical Interview
Experience: Thesis: They wanted to know how my work and thesis could be of their use. It was related to polymer and I told them it will be of help in seat chamber design. You should be able to convince them that whatever you are doing is of use to them. I was working in Abacus. They were impressed with this and asked if I am asked to work on Ansys, Fluent, will I be able to do so. I gave them a positive reply.
Project: They were highly impressed with one of my projects on “Adamas” which I did in my 2nd year. This was the thing which they were looking for. They asked some technical questions as how did you simulate the track and where did you apply force. I answered their questions with confidence and they were impressed. You may like to give priorities to your projects based on company profile and requirement. So by this time they were very impressed by me and I was kind of getting the feeling that they will hire me.

General Tips: Do ask questions to them during interview or presentation in a different fashion, may be related to your job profile or anything which is bothering you.
Skill Tips: Organize mock GD's in wings.
Prepare some common HR questions like “Tell me about yourself”, strengths and weakness, your hobbies and prepare this question in written.
Skills: Basic behavioural questions.
College Name: IIT- Kanpur

KTL Automobile Interview FAQs

How many rounds are there in KTL Automobile Service Advisor interview?
KTL Automobile interview process usually has 3-4 rounds. The most common rounds in the KTL Automobile interview process are Resume Shortlist, Aptitude Test and Group Discussion.
What are the top questions asked in KTL Automobile Service Advisor interview?

Some of the top questions asked at the KTL Automobile Service Advisor interview -

  1. Explain about additonal work and replace parts show ...read more
  2. Exllant mark then call center call custo...read more
  3. Customer happy demand w...read more

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Overall Interview Experience Rating

4.5/5

based on 2 interview experiences

Difficulty level

Easy 100%

Duration

Less than 2 weeks 50%
2-4 weeks 50%
View more
KTL Automobile Service Advisor Salary
based on 22 salaries
₹1.2 L/yr - ₹3.6 L/yr
25% less than the average Service Advisor Salary in India
View more details

KTL Automobile Service Advisor Reviews and Ratings

based on 11 reviews

4.4/5

Rating in categories

4.3

Skill development

4.0

Work-life balance

3.9

Salary

4.1

Job security

3.8

Company culture

3.8

Promotions

4.3

Work satisfaction

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