PPG Asian Paints Technical Support Executive Interview Questions and Answers

Q1. Ask about previous company and resin knowledge
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Q1. What is your Experience ?
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I have 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing support.
• 5 years of experience in customer service roles

• Handled inquiries, resolved complaints, and provided support

• Proficient in using CRM systems and communication tools
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Q2. How do you find this job ?
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I find this job challenging and rewarding, as it allows me to help customers and solve their problems.
• I enjoy interacting with customers and providing excellent service

• I am skilled at resolving customer complaints and issues

• I am motivated by the opportunity to make a positive impact on customers' experiences
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Q1. Qualifications and past experience
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Q1. Basic engineering questions
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Q1. Personal Background, reason for change
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Q1. Interview based on your previous experience and some technical questions related to your field.
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Q2. What is your previous experience, which field you worked this type of questions
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Q1. Work permit and safety
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Q2. After interview if you are selected than salery discuss with HR
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Q1. Regarding your last job and what new advance technology you will use there.
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Q2. What about your thoughts in your process in plant or project
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Q1. Regarding in which palnt you have applied
Ans. 
I have applied to the manufacturing plant in Springfield, known for its innovative production techniques and commitment to quality.
• The Springfield plant specializes in advanced manufacturing processes, enhancing efficiency.

• It has a strong focus on sustainability, implementing eco-friendly practices.

• The plant is equipped with state-of-the-art technology, such as robotics and automation.

• I admire their commitment to emplo...read more
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Q1. What are the standards and materials of construction (MOC) used in piping?
Ans. 
Piping standards and materials of construction ensure safety, reliability, and efficiency in various applications.
• Common standards include ASME B31.3 for process piping and ASME B36.10 for welded and seamless pipes.

• Materials of construction often include carbon steel, stainless steel, and PVC, chosen based on the application and environment.

• For high-temperature applications, materials like Inconel or Hastelloy may be u...read more
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Q2. What is your knowledge about SAP?
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SAP is a leading enterprise resource planning software that integrates various business processes in real-time.
• SAP stands for Systems, Applications, and Products in Data Processing.

• It offers modules for finance (SAP FI), sales (SAP SD), and supply chain management (SAP SCM).

• SAP S/4HANA is the latest ERP suite that leverages in-memory computing for faster data processing.

• Many large organizations use SAP for its scalabil...read more
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Q3. What is the audit process for Integrated Management Systems (IMS)?
Ans. 
The audit process for IMS ensures compliance and effectiveness across multiple management standards.
• 1. Planning: Define audit scope, objectives, and criteria based on ISO standards (e.g., ISO 9001, ISO 14001).

• 2. Preparation: Gather relevant documents, policies, and previous audit reports to understand the system.

• 3. Execution: Conduct on-site audits, interviewing staff and observing processes to assess compliance.

• 4. Rep...read more
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Q4. What is your knowledge of centrifugal and reciprocating pumps?
Ans. 
Centrifugal pumps use rotational energy, while reciprocating pumps use linear motion to move fluids.
• Centrifugal pumps are ideal for high flow rates and low viscosity fluids, e.g., water supply systems.

• Reciprocating pumps are suitable for high pressure and low flow applications, e.g., hydraulic systems.

• Centrifugal pumps operate continuously, while reciprocating pumps operate in cycles.

• Centrifugal pumps have fewer moving...read more
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Q5. What is the knowledge required regarding different types of metals?
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Understanding metal types is crucial for applications in engineering, manufacturing, and construction.
• Metals are categorized into ferrous (e.g., steel, iron) and non-ferrous (e.g., aluminum, copper).

• Ferrous metals contain iron and are known for their strength and durability, making them ideal for construction.

• Non-ferrous metals are resistant to corrosion and are lighter, suitable for applications like aerospace and ele...read more
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Q6. Legal form 9-10-11 section 21, rule 18-19
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Q1. Types of pumps , reactors and types of reactions handled
Ans. 
Various types of pumps, reactors, and reactions are handled in the role of Senior Executive.
• Types of pumps include centrifugal pumps, positive displacement pumps, and diaphragm pumps.

• Reactors can be batch reactors, continuous stirred tank reactors, or plug flow reactors.

• Types of reactions handled may include oxidation, reduction, hydrolysis, and polymerization.

• Examples: Centrifugal pump, batch reactor, oxidation reacti...read more
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Q2. Reaction processes
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Q1. Questions on DSC system
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Q2. Batch process and continuous process
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Reasoning, grammar, math's and comprehensive

Q1. Education and past experience views
Ans. 
Education and past experience are crucial factors in determining a candidate's suitability for a Senior Executive role.
• Education should be relevant to the industry and position

• Past experience should demonstrate leadership, strategic thinking, and problem-solving skills

• Advanced degrees or certifications can be beneficial

• Success in previous roles should be highlighted
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Q1. About yours filed which you have being applied.
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