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ShipBob Technical Support Specialist Interview Questions and Answers

Updated 17 Jun 2025

ShipBob Technical Support Specialist Interview Experiences

1 interview found

Technical Support Specialist Interview Questions & Answers

user image Suprabha Das (Riju)

posted on 17 Jun 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024, where I was asked the following questions.

  • Q1. They asked Scenario Based Technical Interview Question
  • Q2. Azure and Service desk related questions.

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Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is logistics? How you will handle pressure?
  • Ans. 

    Logistics is the process of planning, implementing, and controlling the efficient flow and storage of goods, services, and information.

    • Logistics involves activities such as transportation, warehousing, inventory management, and order fulfillment.

    • It aims to ensure that the right products are delivered to the right place, at the right time, and in the right condition.

    • Logistics plays a crucial role in supply chain managem...

  • Answered by AI
  • Q2. Is your excel good. ? How to solve any problem?
  • Ans. 

    Yes, my excel skills are good. To solve any problem, I follow a systematic approach by analyzing, breaking down, and finding appropriate solutions.

    • I have a strong understanding of Excel functions and formulas.

    • I am proficient in data analysis and manipulation using Excel.

    • I can create complex spreadsheets and automate tasks using macros.

    • I have experience in data visualization and creating charts and graphs.

    • I am skilled i...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Need some experience in logistics. It will help to crack interview.

Technical Support Specialist Interview Questions Asked at Other Companies

Q1. What do you think are the key qualities necessary for providing e ... read more
Q2. How do you handle a customer complaint that cannot be easily reso ... read more
Q3. How does the configuration work on the device?
Q4. How do you stay motivated when handling challenging customers?
Q5. Explain how you would explain a complex process to a customer in ... read more
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. General questions and discussion about salary
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about past experience
  • Q2. Shippment related questions and incoterms
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What was your overall journey
Round 3 - One-on-one 

(1 Question)

  • Q1. What do you know about FTL, LCL
  • Ans. 

    FTL and LCL are terms used in logistics and transportation.

    • FTL stands for Full Truck Load, which means a shipment that occupies the entire truck and is transported from one point to another without any stops or transfers.

    • LCL stands for Less than Container Load, which means a shipment that does not occupy the entire container and is consolidated with other shipments to fill the container.

    • FTL is usually faster and more e...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready to do any shifts that has been assigned. Be confident in front of the manager.

I appeared for an interview before May 2021.

Round 1 - Assignment 

(1 Question)

Round duration - 45 Minutes
Round difficulty - Medium

  • Q1. Design a class booking application for students.
  • Ans. 

    A class booking application for students to schedule and manage their classes.

    • Create a class booking system where students can view available classes, book classes, and manage their schedule.

    • Include features like class search, class details, booking confirmation, and calendar view.

    • Implement user authentication to ensure only registered students can book classes.

    • Allow students to cancel or reschedule classes with proper...

  • Answered by AI
Round 2 - Telephonic Call 

(1 Question)

Round duration - 60 Minutes
Round difficulty - Medium

The interviewer understand the current problem statement I was working on. 
Asked the clarifying questions and alternative approaches to solve the same and their tradeoffs.
Also, asked about the technologies I was using in depth and reason for choosing the same.

  • Q1. 

    Gas Tank Problem Statement

    You have a car with a gas tank of infinite capacity. There are 'N' gas stations located along a circular route, numbered from 0 to N-1. You begin your journey with an empty tank...

  • Ans. 

    Find the starting gas station index to complete a circular route with gas and cost arrays.

    • Iterate through gas stations, keeping track of gas remaining after each station

    • If gas remaining is negative, reset starting station to current station + 1

    • If total gas remaining at the end is greater than or equal to total cost, return starting station index

  • Answered by AI
Round 3 - Telephonic Call 

Round duration - 45 Minutes
Round difficulty - Medium

This round was their with the CTO and was mostly the culture fitment round.

 

Round 4 - HR 

Round duration - 30 Minutes
Round difficulty - Easy

This round was with the cofounder and was mostly culture fitment.

Interview Preparation Tips

Professional and academic backgroundI applied for the job as SDE - 1 in GurgaonEligibility criteriaNo criteriaRIVIGO interview preparation:Topics to prepare for the interview - Data Structures, Competitive Programming, Databases, Java, Spring , Hibernate, Jenkins, AWSTime required to prepare for the interview - 2 MonthsInterview preparation tips for other job seekers

Tip 1 : Practice questions on leetcode
Tip 2 : Understand the best solutions in depth and algorithm used
Tip 3 : Ask clarifying questions to the interviewer and break the problem to smaller sub parts

Application resume tips for other job seekers

Tip 1 : Highlight your most impactful work on the resume
Tip 2 : Keep it easy to understand

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Warehouse operations

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions was on past experience

ShipBob HR Interview Questions

7 questions and answers

Q. What are your current responsibilities in your company, and how do you mana ... read more
Q. Are you flexible in extending shifts and working with rotational week-offs, ... read more
Q. What are your salary expectations?

Interview Questionnaire 

1 Question

  • Q1. Focus is on Personality and Communication. You can pick up the subject knowledge pretty easily, it is not rocket science
Are these interview questions helpful?

Interview Questionnaire 

1 Question

  • Q1. About warehouse and distribution related . Middle mile and last mile

Team Lead Interview Questions & Answers

ElasticRun user image SHIVENDRA DUBEY

posted on 31 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. WHAT IS FIFO? WHAT IS FMCG? What is your qualification and family background? Why are you join this company?
Round 3 - Salary discuss 

(1 Question)

  • Q1. All answers done from my end

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't join this company. Because this company have no working time limit. Company working Culture is very bad. All ground level management is very bad. No suitable working place or area.
Ground level and upper level management hold salary without any suitable reason.

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Sir/ mem already me pehle work kar chuka hu

Interview Preparation Tips

Interview preparation tips for other job seekers - Simaple si bat hai hai apan claaint ko jitna santust karenge utna company ko profit hai

ShipBob Interview FAQs

What are the top questions asked in ShipBob Technical Support Specialist interview?

Some of the top questions asked at the ShipBob Technical Support Specialist interview -

  1. They asked Scenario Based Technical Interview Quest...read more
  2. Azure and Service desk related questio...read more

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

2-4 weeks 100%
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