Tata Play Field Service Manager Interview Questions and Answers

Q1. Are you work with the excell efficiently ?
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Q2. How could you manage all the team ?
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How to tackle customer dissatisfaction

Q1. Aspects to maintain performance
Ans. 
Maintaining performance requires consistent monitoring, feedback, training, and support.
• Regular performance evaluations to identify strengths and areas for improvement

• Providing ongoing training and development opportunities

• Offering support and resources to help employees succeed

• Setting clear goals and expectations

• Recognizing and rewarding achievements

• Encouraging open communication and feedback
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Q2. What is KPI ,how to generate revenue,spare sales
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KPI stands for Key Performance Indicator. Generating revenue and spare sales can be achieved by setting specific KPIs and monitoring them closely.
• Identify key metrics such as sales targets, customer satisfaction, and service efficiency

• Set specific KPIs for each metric to track performance

• Regularly monitor and analyze KPI data to identify areas for improvement

• Implement strategies to increase revenue and spare sales base...read more
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Q1. What is the satellite
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A satellite is an object that orbits around a larger celestial body, such as a planet or a moon.
• Satellites are used for various purposes, including communication, weather forecasting, navigation, and scientific research.

• Examples of satellites include the International Space Station (ISS), GPS satellites, weather satellites, and communication satellites like those used for television and internet.

• Satellites can be natur...read more
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Q2. Different type of satellite
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Satellites can be classified into different types based on their purpose and orbit.
• Communication satellites: used for transmitting signals and facilitating communication between different locations on Earth.

• Weather satellites: used for monitoring and predicting weather patterns and conditions.

• Navigation satellites: used for providing accurate positioning and navigation information, such as GPS satellites.

• Earth observat...read more
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In a room with shortlisted candidates

Q1. Background and subject of choice. I chose economocs
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Q1. About work experience & job profile Manpower handling Vendors management Material management Operations task KPI
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Q1. About company & his vision
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Q1. Technical grounds knowledge
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Q2. Planning and vendor management
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Q1. How will you collect money when client is not answering calls or email?
Ans. 
I will try to reach out through other communication channels and escalate the issue if necessary.
• Attempt to contact the client through alternative methods such as text message or social media.

• Reach out to any other contacts provided by the client for emergencies.

• If all attempts fail, escalate the issue to a higher authority within the company for further action.
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Q2. Difference between Revenue and income
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Revenue is the total amount of money generated by a business through its operations, while income is the profit earned after deducting expenses from revenue.
• Revenue is the total amount of money generated by a business from its sales of goods or services.

• Income is the profit earned by a business after deducting expenses such as salaries, rent, and utilities from revenue.

• Revenue is the top line of the income statement, w...read more
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