TEKsystems Scrum Master Interview Questions and Answers

Q1. What are the roles of a scrum master?
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Q2. How do you handle sprint planning?
Ans. 
I handle sprint planning by involving the team, prioritizing tasks, and setting achievable goals.
• I involve the team in the planning process to ensure everyone is on the same page

• I prioritize tasks based on their importance and urgency

• I set achievable goals that align with the project timeline and budget

• I regularly communicate with the team to ensure progress is being made and adjust plans as needed
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Q1. Explain your application architecture?
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Our application architecture follows a microservices approach with containerization using Docker and Kubernetes.
• We use microservices to break down our application into smaller, independent components.

• Containerization allows us to package and deploy these components quickly and efficiently.

• Docker is used to create and manage containers, while Kubernetes is used to orchestrate and manage containerized applications.

• We als...read more
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Q2. Tell about the tough production problem you solved?
Ans. 
Resolved a critical production delay by implementing a new workflow and enhancing team communication.
• Identified a bottleneck in the supply chain that was causing delays in production.

• Collaborated with suppliers to expedite material delivery, reducing lead time by 30%.

• Implemented a daily stand-up meeting to improve team communication and address issues in real-time.

• Utilized project management software to track progress ...read more
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Q1. What are the artifacts used by PM to start the project?
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Artifacts used by PM to start a project include project charter, project management plan, stakeholder register, and scope statement.
• Project charter: outlines the project objectives, scope, and stakeholders

• Project management plan: details the approach, schedule, budget, and resources for the project

• Stakeholder register: identifies key stakeholders and their roles in the project

• Scope statement: defines the project scope,...read more
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Q1. What are milestones on project?
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Q1. How you handled project
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Q2. Mentioned end to end how I handled the project
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More about current job roles and responsibilities. Detailed it infrastructure roles and responsibilities

Q1. Logging in web application
Ans. 
Logging in web application is essential for tracking user activities and troubleshooting issues.
• Implement secure login functionality using encryption and authentication mechanisms

• Record user login attempts, successful logins, and failed logins in log files

• Include relevant information in logs such as timestamp, user IP address, and actions performed

• Regularly monitor and analyze log data to detect any suspicious activiti...read more
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Q2. How do you support project transition from vendors
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Effective project transition from vendors involves clear communication, documentation, and stakeholder engagement.
• Establish a transition plan that outlines roles, responsibilities, and timelines.

• Conduct knowledge transfer sessions with vendor teams to ensure understanding of project specifics.

• Create comprehensive documentation, including project scope, deliverables, and processes.

• Engage stakeholders early to align expe...read more
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Q3. How to handle error handling if those errors are not captured within application
Ans. 
Implement global error handling by setting up a centralized error logging system
• Set up a centralized error logging system to capture errors that are not caught within the application

• Implement try-catch blocks in critical sections of the code to handle unexpected errors

• Utilize tools like Sentry or Rollbar to track and monitor errors in real-time

• Regularly review error logs to identify patterns and address recurring issue...read more
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Q1. How did you handle risk and mitigation plan
Ans. 
I proactively identified risks, developed mitigation strategies, and monitored their effectiveness throughout the project lifecycle.
• Conducted a risk assessment workshop with stakeholders to identify potential risks early.

• Developed a risk register to document risks, their impact, and mitigation strategies.

• Implemented a communication plan to keep the team informed about risks and updates.

• For example, in a software projec...read more
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Q2. How did you handle a difficult customer
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I addressed a difficult customer by actively listening, empathizing, and providing tailored solutions to meet their needs.
• Actively listened to the customer's concerns without interrupting.

• Empathized with their situation to build rapport and trust.

• Provided clear and concise information to clarify misunderstandings.

• Offered tailored solutions that addressed their specific needs.

• Followed up after the resolution to ensure s...read more
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Q1. 1) Explain about the client engagements which you experienced in your recent 2-3 years. 2) How set collection works internally. 3) Difference between struts and Spring Framework. 4) what is the biggest tea...read more
Ans. 
Answering questions related to client engagements, set collection, struts vs Spring Framework, and team size handling experience.
• In the past 2-3 years, I have worked on various client engagements where I successfully managed projects and ensured client satisfaction.

• Client engagements involved understanding their requirements, creating project plans, and coordinating with cross-functional teams.

• I have experience in hand...read more
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