International Voice Process - AR Caller

Greetings from AGS Health.!

Job Title: Trainee Process Associate - AR Caller

Process: International Voice Process

Roles & Responsibilities:

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
• To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS,MBA, MCA Maths)and 10+12+Diploma., Passed out year - 2019 to 2024

Please Note: B.E/B.Tech/ME/M.Tech - are not eligible to apply

Interview ProcessRounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift.

Transport: Two-way transport available based on boundary limits.

Location: Chennai - OMR (kandanchavadi)

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with Night shifts.
• Sound analytical skills
• Logical thinking

Interested candidates can WhatsApp your updated resume to 7397238884 or mail to mohanasundari.sowndarrajan@agshealth.com

Thanks & Regards,

Mohanasundari

HR-Talent Acquisition

AGS Health.