Immediate hiring For BPO Voice Fresher's (Night shift) - Hyderabad

Dear Candidates,

Greetings from AGS Health.!

Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Roles & Responsibilities:

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager/quality audit team.

Qualification: Graduate fresher- BBA., BA., B.Com., BCA. and B.Sc (Physics, Chemistry, CS, Maths) Passed out year - 2020 to 2025

Please Note: B.E/B.Tech/ME/ M.Tech are not eligible to apply

Interview Process - Virtual and Walk in Interview

Time and Location:

Monday - Friday

10 AM - 4 PM

Bhaviri - 8056048336

Location - 9th Floor, Western Pearl Building, Survey No. 13, Kondapur, Kothaguda, Hyderabad, Telangana 500084

Rounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM Or 7.00 PM to 4.00 AM Night Shift (US Shift) Should be flexible for both the shift.

Transport: Two-way transport available based on boundary limits.

Location: 9th Floor, Western Pearl Building, Survey No. 13, Kondapur, Kothaguda, Hyderabad, Telangana 500084

Job Type: Full-time, Regular / Permanent

Benefits:

• Saturday Sunday fixed Week Offs
• PF ESI Gratuity
• Health insurance.
• Performance bonus
• Competitive remuneration
• Free cab transport

Required Skills:

• Good Verbal and Written Communication skills
• Should be comfortable working with Night shifts.
• Sound analytical skills
• Logical thinking

Interested candidates can WhatsApp your updated resume to 8056048336 or mail to Bhaviri.roja@agshealth.com

Regards

Bhaviri