Quality Assurance Technician, Seller Fulfillment Services QA

Our team is seeking a sharp, passionate engineer with strong problem-solving skills who is ready for a new challenge working with a successful team. You are detail oriented, enthusiastic, and have a growth mindset.

About us:
Amazon has reinvented how hundreds of millions of people shop online providing Customers with the opportunity to find and discover virtually anything they want to buy and providing over 2 million Sellers with a platform to sell and deliver products to customers worldwide. The Marketplace business exceeds 40% of the total Amazon.com sales, and each year, tens of thousands of businesses join the marketplace adding millions of new products. Amazons Seller Fulfillment Services organization drives the Selling-On Amazon business, and develops solutions that enable sellers to manage their e-commerce business on Amazon and ship their products to customers. True to Amazon s tenets, customer and seller obsession are always at the forefront of our decisions. We innovate and design our services and tools with a focus on customer and seller experience, followed by our focus on technology and worldwide scaling.

Our QA team spans North America and India, delivering for product teams across multiple countries. Youll have the chance to partner with world class engineers and other stakeholders, as well as a QA team that brings experience to the table. Be ready to grow, because there are a lot of opportunities in this team.

Quality Assurance Technician at Amazon tests applications and products at user level; primarily they would execute manual testing, and also execution, maintenance, and creation of automation. QATs use black box testing techniques to break code and drive customer satisfaction, but also learn how services work deeper down. Our organizations services are complex, and the ability to adapt and debug is a must. QATs at Amazon are excellent individual contributors capable of understanding and executing test cases, driving test execution with minimal help. QATs would be trying to understand feature to great depth which would enable them to report issues and take ownership and drive them to closure. QATs are highly accurate in reporting the software behavior ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines.

Role & Responsibility
Black Box testing
Write test cases for new features, modifying and maintaining the existing test cases.
Understand and ramp up on QA procedures, guidelines and policies for newly launched feature and apply them
Use software tools for QA, fix up and data capture on a daily basis
Be proactive in identify issues, deep dive, troubleshoot, communicate to stake holders and escalation of issue and providing status reports
Contribute toward continuous team process improvement
Ability to debug and fix automated tests as needed and contribute towards adding new tests to the existing automated test suites.
Be part of a highly charged work environment

Quality Assurance Technician at Amazon would test applications and products at user level; primarily they will be involved in manual testing and also execution and maintenance of automation script. You will use black box testing techniques to break code and drive customer satisfaction. You are an excellent individual contributor capable of understanding and executing test cases, driving test execution with minimal help, and debugging when things go wrong. You understand features in-depth to enable you to be more effective at debugging and defect reporting. You are detail driven in your reporting the software behavior, ensuring that there is no ambiguity while reproducing issues. High quality and accuracy is maintained throughout the software release without compromising on deadlines.

Come and see for yourself why our team and org are a great place to succeed, grow, and have fun!


1. Test Planning and manual test execution
2. Test automation using existing framework and maintenance of existing automated test .
3. On call/OE activities

A day in the life
Your key focus is to create plans for testing and execute on those plans. You will have opportunities to work with automation, partnering with more senior engineers who can provide guidance. You meet with stakeholders, building strong relationships. You may participate in the team automation on-call rotation for debugging issues. You will identify opportunities for simplification that will improve quality and speed of delivery, and your voice will carry weight. You will always be learning something new and exciting.

About the team
The Seller Fulfillment Services QA teams goal is to deliver quality products. The organization we support partners closely with QA. This team will span employees located in Hyderabad and Chennai, and partner with another QA team located in North America. The team values growth, delivering results, and has a collaborative atmosphere where each team member has opportunities to grow and learn. A engineering graduate with 1-2 years of experience
Good understanding of formal test case design techniques.
Ability to write, execute and maintain test cases for the feature.
Ability to clearly report defects and communicate to stakeholders in defect triage/test summary report.
Good understanding of one scripting language, preferably Java.
High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential. Understanding of automaton test frameworks like Cypress etc would be added advantage
Experience in test planning and reviewing requirements