amazon.in
24 Years Old
Bengluru
Internet
10000+
Private

Reviews' Summary from 1938 reviews

4.2 / 5

Company culture

4.2

Salary & Benefits

4.0

Skill development

3.9

Work-Life balance

3.8

Job Security

3.7

Work Satisfaction

3.7

Career growth

3.6

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Working Days

Office Travel

Work Timings

Strict

Flexible

Amazon Reviews

1 - 10 of 1938 ReviewsSort By: Popularity  |  Latest

Average
Average
Average
Average
Poor
Poor
Terrible

Likes

Because of cons even pros cannot be listed....!

Dislikes

The leadership team is making a lot of changes in the name of cost cutting, cost consolidation or whatever name they gave to increase profit. They have became absolutely ungrateful and putting more pressure on employees especially on tenured agents and making them to leave organization because they can employ other candidates with less package and benefits. At a time when even small or start up companies are giving transport options for employees, the number one compnay in the world is busy with discontinuing cab service and even the cabs which will be assigned going to be non ac...! We raised questions but no proper answers were given other than blame game or passing the buck.. Growth opportunities are shrinked and even those postions where options available got polluted with politics and favouritism. The people outside still feels this is the best organization in the business. But it is just a mask they have created to cover up the real and ugly facts. So anyone who wishes to join here, please check with the current employees for correct and precise feedback. Even employees are nowadays scared to even complain the issues because they feel they may get targeted. Simply put, it has now became a MNC with domestic call centre operation style. Day by day the quality of service also getting deteriorated as new agents lack proper training and experience in assisting customers. Amazon is neither an employee centric company nor a customer centric company . Now it is only a profit obsessed American firm.

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Working Days

Work Timings

strict

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488 views

488 views


Terrible
Terrible
Good
Terrible
Poor
Terrible
Terrible

Likes

If you are looking for an opportunity where you are well prepared to compromise on work life balance, career growth, no roadmap, not even sure about any roles and responsibilities, This is the best place to work then.

I worked here for almost 2 years where I started as a functional analyst with a team of 13 people. Down the line I was the only person working left in my team under my awesome manager.
My Manager when asked for a leave, he needs to be informed atleast 2 months before where as he can mail his stakeholders a day before his leave starts.
My Manager when asked to please intervene and look into the matter when it goes out of hands , he goes on emergency leave. Anyhow the saga goes on..
The worst part is when you raise this concern with your HR, they do nothing, You escalate it to the leadership , they simple sideline themselves saying I was never informed about it. I will look into this soon.
Till then be patient , Be strong , My God be with you.

Dislikes

Pathetic place to work there, no work life balance, politics all around, no career growth. No cultural activities, No job assurance.

Work

managers are themselves not clear , what kind of a work we are hired there for.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

9:00 AM to 11:30 PM (strict)

Facilities

International relocation

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1.1k views

1.1k views


Good
Average
Average
Good
Good
Good
Good

Likes

Amazon is a great place to work at. The best part of working here is you always get the respect and appreciation for the work you do. It's great working with all the young guns as a team.

What I personally learned is too how to work as a team and get the work done
as a team. You'll always get the support if you need and the leadership team is simply great at work.

Coming to the work life balance, it's all the service when compared to other companies. You work 9 hours, travelling takes 2-3 hours in total 12 hours is gone just for work and you can't get enough time to spend with family. However, the best part with Amazon is with the rotational shifts. You get enough time to spend with family if you don't work in the typical 10-7 shift.

Amazon is at it's best and always on top when it comes to innovation. We get a lot of New tools which help us get our work done smoothly. We have a specific team which works on implementing the innovative ideas shared by us.

Amazon rocks!!

Dislikes

Work pressure, especially at peak season. Apart from this, I find nothing important.

Work

It's awesome working with Amazon.

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Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

4:00 PM to 1:00 AM (strict)

Facilities

Free transport

Cafeteria

Work from home

Team outings

+3 More

Soft skill training

Health insurance

Job training

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4.1k views

4.1k views


Poor
Terrible
Terrible
Terrible
Terrible
Poor
Terrible

Likes

Honestly, I see nothing uniquely good about working here anymore.

Dislikes

It WAS a good place and probably the best place to work compared to the other companies but after the recent changes in organization structure, people here are experimenting new and pressured things on employees leading to tenure agents being cornered to leave amazon. Ironically, it seems to be the goal by the company since tenure people can leave and the same work can be done with a new hire for lesser ctc. After all, cutting down the cost is the main concept of the new organization structure and it applies everywhere including the little things like tissues in washroom changed to lower quality ones. Imagine working under an organization which doesn't understand frugality is acceptable until it starts impacting on employee's well being. After all, happy workplace leads to happy company. one example for this unhappy thing is you get hired for non voice work with lower ctc than a voice associate and you get pushed to work for voice process in the name of business requirement WITHOUT any extra credit and rather get to maintain metrics for this support they churn out of you to avoid termination.

Work Timings

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698 views

698 views


Excellent
Excellent
Excellent
Excellent
Terrible
Terrible
Excellent

Likes

Amazon is good company, customers satisfaction and great service. technology is good.service is good to other online company. customers query is sall very immediately. customers care is good support. I like job this company.

Dislikes

I am working Gujarat city bharuch. my experience is team is not good working and supervisor. parsality to station associated. always tea breakfast lunch dinner to associated money to give team leader and supervisor. he is not honest person.the theaf bad caractor. honest person not like under work this team.drink to job.I am not like drink man.I am reasion my best job
carecterless person this team work.police case to the person this team .drinking drank bedva drink I was hatting this type person. drink person promotion is very fast.but honest person promotional is not
this station system.

Work

I am working very hard.my life first job to Amazon. very interested job.so much fun and excitement. my life best job.

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Working Days

Rotational Shift

Job Travel

I have to travel within city, within country.

Work Timings

flexible

Facilities

Free transport

Work from home

Soft skill training

International relocation

+2 More

Health insurance

Job training

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2.9k views

2.9k views


Excellent
Good
Excellent
Excellent
Good
Excellent
Excellent

Likes

Yes I like to share my experience. I'm the 1st associate when it was launched urban sites and I don't really what happen in the operations. Latterly I learn everything related operational part with help of my team leaders with area managers. In Amazon there is partiality between associates and team leads. My strength is my knowledge what ever it I learn drastically and executed accordingly and initially. And trained new associates and new joined team leaders as well as area managers. I'm feeling like proud being an Amazon employees.. Thanks to Amazon given to me good career.

Dislikes

One thing I like to share, when associates joined in Amazon by contact employment after one year or 2 years it doesnt give permanent employement. That is one thing in drawback,, why because they are doing hard working and honestly, when once contract is ends there is no extend option. Please do make all contract employees to Amazon employees.

Work

Maintain the team and complete take care off related operational.

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Working Days

Rotational Shift

Job Travel

I have to travel within city

Work Timings

4:00 AM to 2:00 PM (strict)

Facilities

Job training

Facilities

They provied all traing parts like inbound and outbound, our operationalwise etc.

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879 views

879 views


Excellent
Excellent
Excellent
Good
Excellent
Excellent
Excellent

Likes

It's really to feel extreme delight to be a part of Amazon. It's the best place to work where one can have a brilliant opportunity to groom as per the fast changing competitive international work environment. It a place where I found combination of hard work environment and fun. The best place where minds are are excersiced, new ideas encouraged and welcomed and at the same time given chances to feel fresh and joy. With each day in Amazon over the months, I have felt encouraged, appreciated, destined, energetic, ambitious on the path towards the excellence.

Dislikes

There must be something which I might not have liked however, with the positivity with which I live I ignore futile little things. Amazon is the most idealistic place to work with.

Work

Each morning, my job sends through me a really new excitement and energy. I find my job a real fun and challenging at the same time. I really feel working at my desk with my peers like fun. We really enjoy our work to its fullest.

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

8:00 AM to 7:00 PM (strict)

Facilities

Free transport

Childcare

Gymnasium

Cafeteria

+7 More

Work from home

Free food

Team outings

Education assistance

Soft skill training

Health insurance

Job training

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998 views

998 views


Excellent
Average
Excellent
Excellent
Excellent
Excellent
Excellent

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals

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Working Days

Monday to Friday

Job Travel

I do not have to travel. It's a desk job.

Work Timings

flexible

Facilities

Cafeteria

Work from home

Team outings

Education assistance

+1 More

Soft skill training

Show Less

343 views

343 views


Good
Excellent
Average
Excellent
Terrible
Terrible
Average

Likes

Teammates : Dedicated workers like Robots
Training : On the job training where given
Job Security : no job security for Contract employees so its better not to take a contract role and suffer later
Career growth : no career growth for the next three year when you join as a associate
Salary : salary for a fresher would be 2.2 LPA with allowance & sodexo's worth of 1100/- a month
Travel : cab's will be provided or own transport allowance will be given
politics: Managers who came for BPO background to Amazon are spoiling the workplace and culture because they dont understand the rules and policies of amazon
Work Environment : clean ambiance decent food court
innovation : there are many ways to innovation but getting approval from the stupid managers who dont understand is the challenge
Work life balance : Good...

Dislikes

No job security and you dont have a big scope in the corporate market if you work at amazon

Career growth is very slow and has a lot of politics in it . they will choose all the dumbos to next level

Work

Even though it was hectic we will have a balance at Amazon

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Working Days

Monday to Friday

Job Travel

I have to travel within city

Work Timings

8:00 AM to 5:00 PM (strict)

Facilities

Free transport

Cafeteria

Work from home

Free food

+1 More

Job training

Show Less

2.8k views

2.8k views


Average
Average
Average
Good
Poor
Poor
Average

Likes

Firstly they welcome you with open work culture where u will never call anyone with sir/madam... But call everyone wid names, let it be d most senior person in the organisation.
They asks for feedbacks and work on it if they feels something can be done in that case.
Colleagues are the best ppl to motivate you to work and very friendly environment.
If you are a good performer you will receive bonus and rewards time to time.

Dislikes

No job security, even for a small error they will give you a warning which stops your earned bonus for the month.
Too much strict towards break schedules and leave policies.
Good politics in case of growth and other stuff.
You will work hard and become the best performers, still small error is made big issues without any explanation heard.

Work

Boring sometimes however to make it full of excitement they ll keep you involved with many on floor activities

Show More

Working Days

Rotational Shift

Job Travel

I do not have to travel. It's a desk job.

Work Timings

10:00 PM to 7:00 AM (strict)

Facilities

Free transport

Cafeteria

Work from home

Free food

+1 More

Team outings

Show Less

242 views

242 views


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