AmbitionBox

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4.2

based on 18.4k Reviews

HQ - Seattle, Washington, United States Internet 1 Lakh+ Employees (India) Retail +5 More
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#1 Best Mega Company - 2022

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#1 Best Mega Internet/Product Company - 2022

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Filter reviews by

Amazon Reviews

based on 18.4k reviews
Updated 25 Sep, 2023

Overall Rating

4.2

Category Ratings

4.2

Company culture

4.1

Salary & Benefits

4.0

Work-Life balance

3.9

Skill development

3.9

Job Security

3.8

Work Satisfaction

3.6

Promotions / Appraisal

Review Highlights

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Extracts are from real reviews, without any manual intervention.

Updated 25 Sep, 2023

Likes

The work culture at Amazon is great(113 reviews)

The company's norms and policies are really good and work-friendly(41 reviews)

Dislikes

Bonuses are not included in CTC like other companies(56 reviews)

Amazon has already developed, and there is no scope for professional growth(43 reviews)

More Likes and Dislikes

Explore Reviews by Department

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18.4k reviews found

Sort by: Popular

Team Manager in Pune, Maharashtra

Full Time

 · 

Operations, Maintenance & Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Work-Life Balance

2.0

Skill Development

2.0

Salary & Benefits

1.0

Job Security

2.0

Company Culture

2.0

Career Growth

1.0

Work Satisfaction

posted on 24 Sep 2023

Likes

Satisfaction for working for a Big company and also Health Benefits

Dislikes

Culture, People, toxic work culture at-least in my team. Extreme Work pressure, poor work life balance, they can change their policy any time and ask you to just accept it and move on. Overall not a good experience for working in Amazon

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Customer Service Associate (working remotely)

Full Time

 · 

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Work-Life Balance

3.0

Skill Development

3.0

Salary & Benefits

4.0

Job Security

4.0

Company Culture

1.0

Career Growth

2.0

Work Satisfaction

posted on 23 Sep 2023

Likes

Culture, fixed working timing

Dislikes

Working load, workflow management, shift rotation management, Salary increments, promotions, appreciation, Internal job promotion

Work Details

Work days: Rotational Shift (Strict Timings)

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Senior Hr Operations Specialist (working remotely)

Contractual

 · 

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Work-Life Balance

4.0

Skill Development

3.0

Salary & Benefits

2.0

Job Security

4.0

Company Culture

3.0

Career Growth

3.0

Work Satisfaction

posted on 23 Sep 2023

Likes

I liked Amazon’s culture. The benefits it provides to employees like Sodexo coupons. Organised policies and the continuous improvement in the process to achieve customer satisfaction. It improves the process by considering employee’s feedback.

Dislikes

I didn’t like my process. It had scheduled breaks and you have to take continuous calls you get for 7.5 hours. You cannot get up from your desk for those entire 7.5 hours. One frustrating call can spoil your entire shift. If you think you are good at handling frustrating callers and you are ok with the fixed scheduled breaks you can apply for this role.

Work Details

Work days: Rotational Shift (Strict Timings)

Program Manager in Hyderabad/Secunderabad

Full Time

 · 

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Work-Life Balance

5.0

Skill Development

4.0

Salary & Benefits

1.0

Job Security

2.0

Company Culture

2.0

Career Growth

3.0

Work Satisfaction

posted on 23 Sep 2023

Likes

Lots of opportunities to learn. Lots of teams to work for. Good base pay if you are promoting internally. You have internally job portal to move to different teams.

Dislikes

No work life balance No work from home, mandatory work from office. Sometimes we work alone on whole floor due to people on rotational shifts and offs Too much micro management No job security, no matter how good performance you have, evey year team should remove 1 or 2 people and the person could be anyone You need to use own time if you want to do some interesting project Many of the roles on job portal are actually on hold or decided for someone You will see the job responsibilities will be different after you join the team...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Read Amazon Reviews based on designations

4.3
Customer Service Associate

 (978)

4.2
Associate

 (481)

4.3
Customer Service Executive

 (438)

4.1
Transaction Risk Investigator

 (430)

4.2
Process Associate

 (305)

Manual Test Engineer in Hyderabad/Secunderabad

Full Time

 · 

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Work-Life Balance

4.0

Skill Development

4.0

Salary & Benefits

4.0

Job Security

4.0

Company Culture

4.0

Career Growth

4.0

Work Satisfaction

posted on 22 Sep 2023

Likes

Every one wants to like your company your company . environment is very good your company is one of the fastest growing company so I like your company so. I want work for such a company to share my career. And also want to utilize my potential and a skills for the organisation growth.

Dislikes

As a Fresher. Still now I would to improve my skills

Work Details

Work days: Monday to Saturday (Strict Timings)

Senior Catalog Specialist in Hyderabad/Secunderabad

Full Time

 · 

Category Management & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Work-Life Balance

5.0

Skill Development

4.0

Salary & Benefits

5.0

Job Security

5.0

Company Culture

4.0

Career Growth

5.0

Work Satisfaction

posted on 21 Sep 2023

Likes

I have been with Amazon right after I graduated in 2019. This has been an amazing journey for me and being extremely honest, I never have thought of changing my organisation till now.

Dislikes

The salary for a few departments may be a little lower but then on that is also dependant on the role and level some one is joining.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

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Customer Service Associate in Pune

Full Time

 · 

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Work-Life Balance

2.0

Skill Development

3.0

Salary & Benefits

1.0

Job Security

4.0

Company Culture

2.0

Career Growth

1.0

Work Satisfaction

posted on 21 Sep 2023

Likes

Work culture only.

Dislikes

They only hired for seasonal basis for 4 month only because of days offer in October to December spacially for chat process North American process. In that time there are so many fraudulent customer we need to be handled called CAP customers because of that your performance will be getting low and manager don't listen your issue andissued warning letter if you performed well then they will extended your contract for 2 months and after 6 months they will kicked out of you from the organization it doesn't matter if you performed well. Some of lady managers are partial with new employees....Read More

Transaction Risk Investigator (working remotely)

Full Time

 · 

Security / Fraud Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Work-Life Balance

2.0

Skill Development

2.0

Salary & Benefits

2.0

Job Security

2.0

Company Culture

2.0

Career Growth

3.0

Work Satisfaction

posted on 21 Sep 2023

Likes

Cab facility

Dislikes

Low pay ,low hike,rude managers (my manger don't have basic ethics while speaking jungli from North )with too much micro management. Work is way too high you even don't get 5 min to talk with your colleagues for any work related doubts as well. Your performance report is shared with entire team and humiliated in writings.

Work Details

Work days: Rotational Shift (Strict Timings)

Digital Marketing Expert (working remotely)

Full Time

 · 

Merchandising & Planning Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Work-Life Balance

2.0

Skill Development

3.0

Salary & Benefits

1.0

Job Security

1.0

Company Culture

2.0

Career Growth

1.0

Work Satisfaction

posted on 20 Sep 2023

Likes

Indian Amazon managers team are cheated with many junior team & fire in single day. Without notice period.

Dislikes

Amazon managers did fake promises to us for keep working without salary for 3 month. After they hold the employment.

Work Details

Work days: Monday to Friday (Strict Timings)

Senior Technical Manager- IT in New Delhi

Full Time

 · 

Other Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Work-Life Balance

1.0

Skill Development

4.0

Salary & Benefits

1.0

Job Security

2.0

Company Culture

2.0

Career Growth

2.0

Work Satisfaction

posted on 20 Sep 2023

Likes

Salary is quite competitive

Dislikes

Supporting new joiner, respect to employees earlier experience, treating TPM as sm What is there is amazon principle get twisted by manager in there own way.. Customer obsession is just a statement Profit obsession is key

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Jobs at Amazon

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GO AI Associate || Bangalore || Work form Home
Bengaluru/Bangalore

0-2 Yrs

₹ 2.25-2.75 LPA

GO AI Associate || Hyderabad || Work from Home
Hyderabad/Secunderabad

0-2 Yrs

₹ 2.25-2.75 LPA

GO AI Associate || Bangalore || Work form Home
Bengaluru/Bangalore

0-2 Yrs

₹ 2.25-2.75 LPA

GO AI Associate || Hyderabad || Work from Home
Hyderabad/Secunderabad

0-2 Yrs

₹ 2.25-2.75 LPA

Amazon FAQs

How is Amazon to work for?
Amazon is rated 4.2 out of 5, based on 18.4k reviews by employees on AmbitionBox. Amazon is known for Company culture which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.1 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.2 at Amazon by 18.4k employees. While job security is rated 3.9 and work-life balance is rated 4.0 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 42% Amazon employees work from home permanently, 16% work from office 3 days/week, and 9% work from office 2 days/week (based on 4k AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy at Amazon

i
Workplace policy may vary based on Department, Designation and Location.

based on 4k reviews in last 6 months

Permanent work from home

Permanent work from home

42%
Hybrid

Hybrid

29%

3 days/week from office

16%

2 days/week from office

9%

Other hybrid work policies

4%

Work from office

Work from office

21%
Unclear

Unclear

8%

Subsidiaries of Amazon

Amazon Transportation Services

Logistics

4.1
1.2k Reviews
Amazon Logistics

Logistics

4.3
665 Reviews
Alexa Data Services

3.9
24 Reviews
Whole Foods Market

4.5
10 Reviews
See all subsidiaries

Gender Based Ratings at Amazon

based on 16k verified reviews

4.2Rated by 5.3k Women

Rated 4.2 for Company Culture and 4.1 for Salary & Benefits

women

4.2Rated by 10.7k Men

Rated 4.2 for Company Culture and 4.1 for Salary & Benefits

men

Working Days at Amazon

based on 18.4k reviews
Monday to Friday
52%
Rotational Shift
34%
Monday to Saturday
9%
Other
4%
Alternate Saturday off
1%

Work Timings at Amazon

based on 18.4k reviews
Flexible timing
Strict (9am - 5pm)
Strict (10am - 6pm)
62%
9%
4%
25% employees reported other strict timings

Shift Timings at Amazon

based on 18.4k reviews
Day shift
Night shift
77%
23%

Business Travel at Amazon

based on 18.4k reviews
No travel
71%
Within city
21%
Within country
5%
International travel
3%
Explore more salaries
Employee Benefits at Amazon
based on 6.4k reviews
WFH.svg
Work From Home
(4k)
JobTraining.svg
Job Training
(3.3k)
HealthCare.svg
Health Insurance
(3.3k)
Transportation.svg
Free Transport
(3.2k)
+8 more benefits
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