Prepare for Your American Express Interview with Real Experiences!
View interviews
AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Employer? Claim Account for FREE
American Express
CompareProud winner of ABECA 2025 - AmbitionBox Employee Choice Awards
All Filters
169 American Express Jobs
Customer Service Analyst
American Express
posted 2 days ago
Job Role Insights
Flexible timing
Job Description
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
1. Anti-Money Laundering
- Developing and maintaining a good understanding of anti-money laundering and financial crime legislation, and a comprehensive understanding of client due diligence requirements
- Maintaining a working understanding of the firm s anti-money laundering and financial crime policies and procedures.
- Maintaining a good knowledge of potential red flags regarding the client and work types across the firm and the jurisdictions within which the firm s clients are based
2. Compliance and Risk Management
- Ensuring prompt escalation of any compliance risks or issues within the Business team.
- Assisting in the review of matter risk assessments and implementing any necessary safeguards.
- Providing support to monitor and audit client opening and AML procedures and policies to ensure they are being followed across the firm.
- Undertaking such other duties as are broadly within the compliance and risk remit including new compliance regulations that may occur from time to time
Minimum Qualifications
- Graduate with About 2 Years with Experience
- Analytical, Problem Solving and Decision-Making Skills
- Ability To Write Clearly And express themselves well In Groups and One to One Conversations.
- Should have strong knowledge of Excel, MS Word/Power Point, MIS, Strong Communication Skill
- MIS Knowledge.
Preferred Qualifications
- Cadence, Globestar, Credit Safe, Renovo, CLIC
Employment Type: Full Time, Permanent
Functional Areas: Banking/Insurance
Read full job description
What people at American Express are saying
Rating based on 4 Customer Service Analyst
reviews
Anonymous · Customer Success, Service & Operations
in Gurgaon / Gurugram
Likes
The work culture is great
Dislikes
Nothing as such for now
Customer Service Analyst salary at American Express
reported by
49
employees
with 1-8
years exp.
₹4.5
L/yr - ₹9
L/yr
At par with the average Customer Service Analyst Salary in India
View more details
What American Express employees are saying about work life
based on 3.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
American Express Benefits
Submitted by Company
Culture Total Rewards & Well-Being Career Growth & Development
Submitted by Employees
View more benefits 
Compare American Express with
MasterCard
Compare
Wells Fargo
Compare
JPMorgan Chase & Co.
Compare
HSBC Group
Compare
Cholamandalam Investment & Finance
Compare
Citicorp
Compare
BNY
Compare
Motilal Oswal Financial Services
Compare
State Street Corporation
Compare
UBS
Compare
HDFC Sales
Compare
IDFC FIRST Bharat
Compare
Aditya Birla Capital
Compare
BNP Paribas
Compare
Morgan Stanley
Compare
FactSet
Compare
Aon
Compare
The Muthoot Group
Compare
Piramal Group
Compare
Ocwen Financial Solutions
Compare
Similar Jobs for you
American Express Gurgaon / Gurugram Office Location
Gurgaon Office
Headquarter
American Express Banking Corp., Cyber City, Tower-C, DLF Bldg. No.8, Sector-25, DLF City Phase-II
Gurgaon
Haryana 122002
Haryana 122002
Analyst Risk Management
1-9 Yrs
Gurgaon / Gurugram
Finance, SQL, Product Management +7 more
Sr. Quality Engineer II
5-10 Yrs
Chennai
Manual Testing, Web Development, Performance Testing +5 more
Senior Software Engineer II
10-15 Yrs
Gurgaon / Gurugram
Finance, Architecture, Training +6 more
Senior Manager Software Engineering
5-10 Yrs
Bangalore / Bengaluru
Computer Science, Networking, Backend +6 more
Financial Analyst
4-9 Yrs
Bangalore / Bengaluru
Oracle, Operations, Automation +6 more
New Accounts Analyst
1-6 Yrs
Gurgaon / Gurugram
Finance, Customer Service, Auditing +5 more
Senior Software Engineer II
10-15 Yrs
Chennai
Computer Science, Finance, Consulting +7 more
Senior Software Engineer I
8-13 Yrs
Chennai
Computer Science, Finance, Python +7 more
Share an Interview