Team Member

About the Role:
Join Café Coffee Day as a Team Member and be the friendly face that serves great coffee and food!!

Key Responsibilities:

• Greet and engage customers warmly, taking food and beverage orders with accuracy and a smile
• Recommend daily specials, new arrivals, and best-selling items to boost customer satisfaction and sales
• Operate POS systems for billing and handle cash/card transactions efficiently
• Prepare and serve a variety of beverages (coffee, tea) and food items (sandwiches, baked goods) according to brand standards
• Educate customers on different blends, brewing techniques, and equipment to enhance the guest experience
• Operate POS systems for billing and handle cash/card transactions efficiently
• Package food and beverages for takeaway and maintain display areas
• Maintain café hygiene in compliance with food safety standards
• Support inventory checks, stock replenishment, and assist with daily operational reports
• Update menu boards, promotional displays, and signage for visual appeal
• Assist in up-selling and cross-selling to drive café revenue

Desired Skills & Qualifications:

• Currently pursuing or completed graduation (preferred)
• Strong communication and interpersonal skills
• Positive, customer-focused, and team-oriented attitude
• Ability to multitask and work in a high-volume, fast-paced environment
• Basic knowledge of food safety and hygiene (preferred)
• Willingness to learn brewing techniques and improve product knowledge

Why Join CCD?

• Be part of one of Indias most iconic café brands
• Friendly and supportive team culture
• On-the-job training with learning and career development opportunities
• Hands-on experience in customer service, F&B operations, and café management
• Employee discounts and performance-based incentives