98 CMS IT Services Jobs

Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA

Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication

• Manage and implement anti-virus and patching solutions to ensure system security and integrity.
• Conduct regular vulnerability assessments and penetration testing to identify potential threats.
• Develop and maintain documentation of anti-virus and patching procedures and protocols.
• Collaborate with cross-functional teams to ensure compliance with security standards and regulations.
• Provide technical support and training to end-users on anti-virus and patching best practices.
• Stay up-to-date with emerging trends and technologies in anti-virus and patching.

• Graduation degree required.
• At least 1 year of experience in desktop L1 support or related field.
• Strong knowledge of anti-virus and patching principles and technologies.
• Excellent problem-solving and analytical skills.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Strong communication and interpersonal skills.
• Experience with CRM/IT Enabled Services/BPO industry is preferred

Location: Mumbai, Pune, Kolkata, Chennai, Noida- India.