Manager - HR Operations

Job Purpose

The role holder is responsible for leading HR Operations across India and overseas locations, covering the entire employee life cycle, performance management, compensation & benefits, total rewards, internal mobility, compliance and audits, HR policy implementation, HRIS ownership, and cost management for personnel and contract labour.

Role & responsibilities

1. Performance Management & Rewards

• Manage the end-to-end Performance Management System (PMS) cycle including goal setting, mid-year and annual appraisals, moderation of ratings, and communication with stakeholders.
• Lead the Annual Compensation & Rewards process to strategically recognize and retain top and critical talent through fair and impactful reward practices
• Oversee monthly/quarterly reward & recognition programs for HO & units including and not limited to exceptional performance & long service awards.
• Managing incentive processing, pay-out calculations, and communication to stakeholders

2. HR Operations & Employee Life Cycle Management

• Oversee the entire employee life cycle through onboarding, role changes, transfers, promotions, and exits.
• Act as the central coordinator with the payroll agency across levels, apprentices, and contract labour ensuring accurate attendance, payroll, compliance, and performance tracking.
• Administer annual leave encashment and maintain updated employee records across locations.
• Oversee Head Office (HO) administrative functions as HRBP, ensuring seamless day-to-day operations.

3. Benefits, Policy & Cost Administration

• Manage employee benefit & allowance programs such as insurance schemes, car lease policy, health check-ups etc.
• Monitor and control personnel and contract labour costs, including overtime, benefits, and related workforce expenses, aligning with business budgets and financial goals.

4. Global Mobility & International HR Support

• Manage secondments and deputations across locations and business units, including documentation, approvals, and policy compliance
• Support internal mobility processes and maintain consistency in employee operational practices
• Provide HR operational support to all locations including Egypt etc. ensuring alignment with global standards and local compliance

5. Budgeting, Compliance & Statutory Governance

• Lead preparation and monitoring of departmental budgets, workforce planning, and variance tracking to ensure fiscal discipline.
• Interface with internal audits and ensure compliance with employee-related statutory norms (Head Office & Units).
• Prepare and maintain HR-related data for BRSR (Business Responsibility & Sustainability Report), board and contract labour & apprentice-related records.
• Ensure robust recordkeeping, document control, and audit-readiness across all HR operations.

6. Digital HR Transformation & Analytics

• Drive implementation of HRIS system across AMESA to streamline HR operations and enable digital transformation.
• Build HR dashboards, analyse key metrics, derive insights to make informed decision making and communicate outcomes through business review decks and AMESA headcount reports
• Leverage data insights to drive decision-making and engage effectively with Unit HR teams, Business Heads, and stakeholders.

Relevant Experience / Proficiency

• 710 years of experience in HR; should have independently handled 23 full cycles of key Human Capital (HC) processes mentioned in the role.
• Strong proficiency in Microsoft Excel and PowerPoint.

Personal Characteristics & Behaviours

• Excellent communication skills, especially in delivering presentations.
• Strong logical reasoning (both deductive and inductive) with sound numerical ability.
• High result orientation with a proactive approach.
• Strong interpersonal and relationship-building skills.
• Sharp attention to detail.
• Priority Setting
• Effective planning and organizing capabilities.
• Ability to anticipate challenges and respond proactively.
• Willingness to travel to manufacturing units for coordination and HR governance