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Key Account Manager ( KAM )
Esme Consumer
posted 3+ weeks ago
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Job Description
Key Account Manager (KAM) I Delhi
Brand: Nature s Essence Professional
Purpose/Mission of role:
To drive sales and strengthen customer relations in the parlor/salon channel by promoting professional beauty products, managing distributor networks, and achieving territory sales targets.
Roles and Responsibilities:
- Sales Achievement: Meet monthly and quarterly sales targets for assigned parlors by managing B2B relationships and ensuring product availability.
- Key Account Management: Identify and build relationships with B-Class Chain salons, closing business deals with key decision-makers.
- Customer Engagement: Conduct on-site visits, engage in product demonstrations, and enable technical training to new and existing clients to foster brand loyalty.
- Relationship Management: Act as the main contact for parlor partners, addressing inquiries, understanding client needs, and collaborating to resolve any issues.
- Distributor and Channel Management: Manage stock levels, ensure proper invoicing, and support claims processing with distributors to maintain smooth operations.
- Market Development: Identify and secure new parlor clients, build networks, and promote new product launches through targeted outreach.
- Training Support: Oversee training sessions aligned with the TTL s assistance to ensure proper product application and standards adherence among parlors.
- Customized Deals Merchandising: Provide tailored deals to salons and ensure proper merchandising is in place for brand visibility.
- Market Insights Strategy Alignment: Gather market intelligence and consumer behavior patterns to share with the salon marketing team, aligning sales strategies accordingly.
- Cross-functional Communication: Serve as the link of communication between key accounts and internal teams for seamless operations and strategy execution.
Experience Required:
- Bachelor s degree (MBA preferred) with 5-7 years in B2B sales, ideally in beauty or B2B industries, with at least 2 years in client-facing roles.
- Should have handled class A B salons.
- Emersion with customer marketing projects or interventions will be added value.
Skills Required:
- Sales and Client Management: Strong experience in B2B sales, client acquisition, and relationship-building.
- Communication and Presentation: Effective communicator, skilled in delivering product information and training.
- Technical Product Knowledge: Proficient in explaining product details, applications, and handling customer inquiries on technical matters.
- Distributor Handling: Experience managing orders, claims, payments, and inventory control.
- Market Intelligence: Ability to analyze and provide insights on consumer behavior and competitive trends.
- Travel: Willingness to travel within assigned regions for client visits and training sessions.
Competencies:
- Thinks big / Unconventional/ Out of the box thinking
- Business savvy and Entrepreneurial mind-set
- Strong relationship-building skills
- Influence for impact and accountability
- Passionate about categories and products
- Strong team player with cross-functional collaboration skills
- Curious and proactive problem solver
Employment Type: Full Time, Permanent
Read full job description
What people at Esme Consumer are saying
Key Account Manager salary at Esme Consumer
reported by
4
employees
with 4-20
years exp.
₹6
L/yr - ₹17.1
L/yr
31%
more
than the average Key Account Manager Salary in India
View more details
What Esme Consumer employees are saying about work life
based on 103 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Esme Consumer Benefits
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