Commvault Engineer L2

Job Application Link: https://app.fabrichq.ai/jobs/0864c16e-14af-406e-b640-095657627507

Job Summary:

The Commvault L2 Backup Engineer role involves providing advanced operational support, troubleshooting, and administration of enterprise backup environments using Commvault solutions. The position requires resolving escalated issues, maintaining backup infrastructure, and ensuring data protection and recovery processes meet organizational requirements. The ideal candidate will have strong technical expertise in Commvault and enterprise backup systems.

Key Responsibilities

• Operate, maintain, and optimize enterprise backup environments using Commvault
• Troubleshoot and resolve L2-level incidents, including backup failures, restore issues, and infrastructure errors
• Analyze daily backup jobs, identify root causes for failures, and implement corrective actions
• Perform configuration changes, patching, and upgrades for Commvault environments
• Collaborate with cross-functional teams to resolve complex issues and support integrated backup solutions
• Provide escalation support for L1 engineers and act as a technical point of contact
• Ensure backup and restore operations align with data protection and disaster recovery strategies
• Maintain and update documentation for backup procedures, configurations, and incident resolutions
• Participate in capacity planning, utilization analysis, and optimization of backup storage resources
• Support integration of various storage technologies with Commvault backup systems
• Prepare and deliver regular status and progress reports on backup environment health

Skills & Requirements

Must Have Skills

• Experience with Commvault deployment, backup administration, and support
• Experience with troubleshooting enterprise backup systems
• Backup infrastructure management
• Capacity planning and optimization
• 5+ years of total experience

Good To Have Skills

• Automation/scripting (PowerShell, Python, Shell)
• Other backup solutions (Veeam, Cohesity, Veritas NetBackup)
• Storage technologies (NetApp, Dell EMC, Data Domain)
• ITIL-based operational processes
• Experience with Storage protocols (NFS, CIFS, iSCSI orFC)
• Knowledge of networking fundamentals and operating systems (Windows, Linux)