Senior Process Associate

Ability to understand the basic nature of the domain and relating that to US and International Businesses ( Canada, UK and Australia) Title and settlement services,

Working knowledge in all the Business Applications related to Processes.
Ability to Retrieve relevant information using appropriate Online Business-related Websites
Ability to use these tools to perform required search and collate information.
Ability to identify ad notify team members and leads in case of rule break in the tool.
Ability to enhance skill to process Advance complexity tasks
Ability to Create process related reports within the desired timeframe that is expected
Follow the set guidelines/framework while structuring all work products
Ability to provide implementable recommendations basis the gaps and problems identified
Ability to identify process gaps and/or recommend improvement ideas
Maintain compliance to the Quality metrics
Ability to display the culture of quality standards
Ability to understand the explicit and implicit need of the customer and deliver to meet / exceed the expectations consistently
Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively
Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources
Monitors own work to ensure delivery within the desired performance standards. Understands the importance of delivery within expected time, budget in case of deviation.

Adapts to other cultures and unfamiliar situations, thinks on the feet & displays sense of urgency for completion of deliverables.
Encourages teamwork and collaboration by promoting openness and dialogue, facilitates participation of self and other team members in organizational decisions and motivates other team members and drives pride and positivity in work. Exhibits professionalism in conduct of work and respects others views.
Displays excellent verbal and written communication skills and interpersonal skills required to interact with colleagues including customer, onshore counterpart, supervisors, team members, analysts and business teams