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29 Four Seasons Hotel Jobs
Core Agent
Four Seasons Hotel
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About the location:
About the role
The Core Agent will be responsible for Selling hotel guest rooms and restaurant reservations, arranging details of guest reservations with a high degree of accuracy and personalization. Answers and directs phone calls, pages, radio requests and faxes in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons policies. Completes administrative and verification tasks related to guest reservations, employee reservations, call volume, and revenue tracking. Coordinates work with and assists other members of the Core Agent team. The Core agent will report to the Assistant Reservations Manager.
What you will do
- The Core Agent is responsible for providing general information about the hotel and assisting callers.
- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
- Processes reservations from the sales office, other hotel departments, and travel agents.
- Knows the type of rooms available as well as their location and layout.
- Creates and maintains reservation records by date of arrival and alphabetical listing.
- Communicates reservation information to the front desk.
- Open and close the availability as and when required of hotel in all channels and website.
- Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers
What you bring
- At least 1-2 years experience in a similar role within 5 Star Luxury Hotels is considered an asset
- Bachelor s Degree in Hospitality Management or Equivalent is considered an asset
- Strong communication and customer service skills
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Dream Holidays at other Four Seasons Hotels and Resorts
- Comprehensive Insurance coverage for Hospitalization and Personal Accident
- Complimentary Employee Meals
Learn more about what it is like to work at Four Seasons - Visit us:
http://jobs. fourseasons. com/careers
https://www. linkedin. com / company / four-seasons-hotels-and-resorts
press. fourseasons. com/Bengaluru or check us out on facebook. com/FourSeasonsBengaluru/ and follow @FourSeasonsPR on Twitter.
Employment Type: Full Time, Permanent
Read full job description
What people at Four Seasons Hotel are saying
What Four Seasons Hotel employees are saying about work life
based on 170 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Four Seasons Hotel Benefits
View more benefits
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