Executive - HR Operations

JOB PURPOSE

Accountable for accurate payroll processing in time, by adhering to statutory compliance, company policies and process. .

To manage Employee data & documents of GMR employees and ensure accurate data is maintained of employees in HR system.

ORGANISATION CHART

KEY ACCOUNTABILITIES

Accountabilities Key Performance Indicators Employee Data Compliance Ensure employee data in SAP HR & employee documents in physical file management is maintained as per HR Policies & Procedures

Audit remarks/ reports

b) Data availability & accuracy in SAP HR & files SLA Adherence Compliance to Quality & Timelines SLA as defined

CSAT reviews/ feedback

b) Non-compliances raised by stakeholders Stakeholder Management Engage with process stakeholders and facilitate smooth transition of data to meet various process needs and timelines. Also educate stakeholders in case of inaccurate/ process non-compliant inputs.

CSAT reviews/ feedback

b) Non-compliances raised by stakeholders Team Support Support team as a back up resource during absence of other team members or crucial times a) Support offered to team members & other functions Employee Insurance Provide timely & accurate inputs to Insurance Service Providers to include employee & his/ her family members in Company provided insurance benefits. Also facilitate claims filed by employees.

No. of claims successfully facilitated

b) Quality issues raised by employees/ BHR

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

Background verification agencies for BG checks (RAXA) or to share ex employee verification checks
Insurance Service Providers to share monthly endorsement inputs & facilitation of employee claims.

INTERNAL INTERACTIONS

Business HR for managing Employee Data
Payroll to share monthly payroll inputs
Recruitment for creation of new joined record in HR systems
Employees to handle queries & requests related to their data and benefits
FMS for preparation of new joiner ID Cards
Compliance to handle insurance & compliance needs related to employee
Work Design to handle OM related SAP transactions

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

Span of employees for data administration 5000 plus employees

EDUCATION QUALIFICATIONS

Span of employees for data administration 5000 plus employees

RELEVANT EXPERIENCE

0 to 3 years experience in handling Employee Lifecycle Management data/ HR Generalist activities

Exposure to HR Systems like SAP HCM or other HRMS tools will be an added advantage

Work experience in MS Excel

Good Communication skills (Verbal & Written)

Good analytical skills

COMPETENCIES