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27 GW Sports App Jobs
Customer Support Specialist
1-2 years
Hyderabad / Secunderabad, Gurgaon / Gurugram
1 vacancy
Customer Support Specialist
GW Sports App
posted 3+ weeks ago
Job Role Insights
Key skills for the job
Job Description
Responding to customer inquiries via phone, email, or live chat Resolving customer issues in a timely and efficient manner Documenting customer interactions and details of the resolution in a customer database Escalating complex issues to higher-level support staff as necessary Excellent customer service and communication skills Ability to handle difficult customer situations with empathy and patience Ability to multitask and manage multiple customer interactions at once Knowledge of the company's products and services Attention to detail and problem-solving skills
Employment Type: Full Time, Permanent
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