Key Accounts Management - Retention - InsurTech (4-8 yrs)

Our Client: Our client, a leading Insurtech startup specializes in providing innovative and comprehensive employee benefits solutions, offering a range of customizable packages tailored to meet the unique needs of businesses through their tech-first platform. They are backed by leading global investors and are on their scale-up stage.

Job Title: Key Accounts Management: Retention

Education: Graduate

Experience: 4 - 8 years

Location: Bangalore, Delhi

Role type: Individual Contributor

About the Role:

We're looking for a skilled Key Account Manager who will be responsible for managing the key accounts of the company and maximizing sales opportunities within them. You will be accountable for ensuring that the targeted retention and revenue metrics are achieved.

Job Responsibilities:

- You will be responsible for managing and retaining the company's existing customers

- You will help in creating value for the client by setting priorities, aligning with all stakeholders, driving engagement, conducting business reviews on decided timelines

- You will author, manage, and deliver executive-level reporting, including weekly, monthly, and quarterly status reports to manage risks and issues in accounts

- You will identify and implement new initiatives with key stakeholders to develop, champion, and launch new initiatives for growing revenue through cross-selling and up-selling

- You will be engaging the team by providing meaningful feedback, training, and growth opportunities.

Job Requirement:

- 4 to 8 years of experience in the insurance sector (TPA/Broking/Insurance Company) preferably in the H&B space

- Proven record in managing a portfolio of key clients and creating values for the clients

- Experience having sold to CHROs & HR team or CFOs/Finance team is a plus

You are awesome at:

- User-voice - Ability to balance user-centric approach in decision making with business metrics and preferences

- Bias for action - Do things today, over tomorrow, demonstrate a sense of operational rigour and track progress to goals effectively

- High Emotional intelligence - Ability to empathize with team, clients and other stakeholders, and balance accountability with compassion

- Personal Motivation and Resilience: Passion for employee benefits, wellness & experiences

- Stakeholder management: Ability to rally stakeholders together despite competing opinions and creative difference