Senior Change Adoption Manager

Some careers have more impact than others.

If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Change Adoption Manager

Principal responsibilities

Responsible for defining all change adoption activity in relation to either 1) a core element of the digital platform estate or 2) a strategic programme of change impacting the digital platform estate

Sets overall change adoption strategy in relation to their area of responsibility e. g. release and migration planning, stakeholder engagement, change impact assessment and planning, capability uplift and internal engagement, training, marketing (list is not exhaustive)

Accountable for working with market leadership to determine resourcing requirements in relation to change adoption and activation plans and liaising with Group Transformation to build high performing teams accordingly

Accountable and responsible for maintaining a holistic view of change across their area of responsibility

Ensures that changes under their responsibility are lined up against wider market and/or platform change to manage change congestion risk

Continuously monitors delivery and applies lessons learned into future work and contributes to a sense of community and belonging across the Digital Platforms team through development and active management of an internal engagement strategy