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PROCESS DELIVERY SPECIALIST-LEAD To CASH
3-6 years
₹ 3.1L/yr - 7L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Chennai
PROCESS DELIVERY SPECIALIST-LEAD To CASH
IBM
posted 1 week ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As Senior Process Analyst –Finance and Administration Delivery Order to Cash (O2C, you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts.
Your primary responsibilities include:
Analysis of receivable accounts, investigation of entries, and pulling audit prep work.
Involve in getting instructions, direct Debit run, rejection of Direct Debit, and Oracle updating.
Investigate unapplied payments, rectify them, and ensure proper allocation.
Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions.
Adhere to client SLA's (Service Level Agreements) and timelines.
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowledge, and understanding of various accounting principles.
Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned.
Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals, and objectives.
Proven experience in building and utilizing reports to analyze pertinent account information.
Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements.
Working knowledge to identify and implement action plans and process improvements with mentorship.
Preferred technical and professional experience
Proficient in MS Office applications and any ERP software as an end-user.
Ambitious individual who can work under their direction towards agreed targets/goals.
Ability to work under tight timelines and have been part of change management initiatives.
Actively engaging in team meetings to exchange information, with a proven ability to meet both individual and business metrics.
Enhance technical skills by attending educational workshops, reviewing publications, etc.
Employment Type: Full Time, Permanent
Read full job description
What people at IBM are saying
Rating based on 106 Process Delivery Specialist
reviews
Anonymous · Procurement & Supply Chain
in Bangalore / Bengaluru
Likes
Because of the good projects and the courses offered by IBM we can develop our skills.
- Skill development - Excellent
Dislikes
Even though projects are good but there's less hike and there is no reimbursement for internet and transport.
- Salary - Poor
+3 more
Process Delivery Specialist salary at IBM
reported by
719
employees
₹2.7
L/yr - ₹7.5
L/yr
12%
more
than the average Process Delivery Specialist Salary in India
View more details
What IBM employees are saying about work life
based on 23.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
IBM Benefits
Submitted by Company
Flexible Work Options Medical Plans Volunteering Rewards
Submitted by Employees
View more benefits 
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