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Engaged Employer

IBM

Compare

3.9

based on 23.7k Reviews

Video summary

Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2025

Top Rated Company for Women - 2025

Top Rated IT/ITES Company - 2025

2,662 IBM Jobs

PROCESS DELIVERY SPECIALIST-LEAD To CASH

IBM India Pvt. Limited

3.9

based on 23.7k Reviews

3-6 years

₹ 2.9L/yr - 7.4L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

PROCESS DELIVERY SPECIALIST-LEAD To CASH

IBM

posted 3+ weeks ago

Job Role Insights

Flexible timing

Key skills for the job

Finance Accounts Payable Accounts Receivable Team Handling Operations Management Team Leading

+ 8 more

Job Description

As Senior Process Anayst – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts.

Your primary responsibiities incude:

Anaysis of receivabe accounts, investigation of entries, and puing audit prep work.

Invove in getting instructions, direct Debit run, rejection of Direct Debit, and Orace updating.

Investigate unappied payments, rectify them, and ensure proper aocation.

Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions.

Adhere to cient SLA's (Service Leve Agreements) and timeines.

Required education
Bacheor's Degree

Preferred education
Master's Degree

Required technica and professiona expertise

Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowedge, and understanding of various accounting principes.

Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned.

Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas, and objectives.

Proven experience in buiding and utiizing reports to anayze pertinent account information.

Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements.

Working knowedge to identify and impement action pans and process improvements with mentorship.

Preferred technica and professiona experience

Proficient in MS Office appications and any ERP software as an end-user.

Ambitious individua who can work under their direction towards agreed targets/goas.

Abiity to work under tight timeines and have been part of change management initiatives.

Activey engaging in team meetings to exchange information, with a proven abiity to meet both individua and business metrics.

Enhance technica skis by attending educationa workshops, reviewing pubications, etc.

Employment Type: Full Time, Permanent

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What people at IBM are saying

3.6

Rating based on 106 Process Delivery Specialist reviews

Anonymous · Procurement & Supply Chain in Bangalore / Bengaluru

Likes

Because of the good projects and the courses offered by IBM we can develop our skills.

Skill development - Excellent

Dislikes

Even though projects are good but there's less hike and there is no reimbursement for internet and transport.

Salary - Poor

+3 more

Read 106 Process Delivery Specialist reviews

Process Delivery Specialist salary at IBM

reported by 719 employees

₹2.7 L/yr - ₹7.5 L/yr

12% more than the average Process Delivery Specialist Salary in India

View more details

What IBM employees are saying about work life

based on 23.7k employees

77%

85%

66%

79%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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