Technical Support Representative Intern

This requirement is only open for candidates who have applied under the prime Ministers Internship Scheme through their portal.

As part of your internship, you will get to understand the scheduling and production monitoring activities, our consultants in these roles administers the application and does monitoring operations and you will get to observe and gain industry experience. You should be flexible to perform your internship in shifts.

Your primary responsibilities:-

Your primary responsibilities include observing the following activities of IBM Consultants, and getting experience in these activities under specific circumstances:Application Monitoring (Monitoring application processes, Incident & Fault Analysis, Simple Rectification)
Gain knowledge to manage Low to Medium production (Technical) support tasks and activities that require knowledge regarding application, and its functionality along with the key technology using which the application is developed
Scheduling and production monitoring of applications
Administration of Applications related to Services
Non-code related application configuration activities


Required education
Bachelor's Degree

Required technical and professional expertise

Graduate BSc, BCA
12 Plus 3 Academic years
Pass percentage of 60 percentage throughout their academics in 10th, 12th and College
Excellent written and verbal interpersonal skills
Ability to take up challenging tasks


Preferred technical and professional experience

1. Analytical Skills,

2. Communication Skills,

3. Technical


Skills:

-

a. Ability to speak read & write English.

b. Good interpersonal skills.

c. Subject knowledge of graduation

4. Ethical