Quality Manager - Hospital Experience only, Gurugram

Quality Manager- Indira IVF- Matcare Wellness-, Gurugram

Indira IVF is looking for an experienced and detail-oriented Quality Manager to join our Gurugram team. If you have a passion for ensuring top-level quality in healthcare and compliance with regulatory standards, youll thrive in this role!

📍 Location- Gurugram, (Sector-14), Haryana (on-site)
🕒 Employment Type- Full-time

🗓️ About the Role:

As Quality Manager, you’ll lead our quality assurance initiatives across IVF operations. You will develop, implement, and oversee quality systems to maintain the highest patient care standards and comply with national and international regulations.

✅ Key Responsibilities
1. Establish and maintain robust quality management and total quality assurance systems.
2. Lead internal and external audits, including NABH, NABL, ISO, and regulatory bodies, and manage corrective action plans.
3. Develop, implement, and review SOPs, work instructions, and forms.
4. Collect and analyze quality metrics (KPIs), oversee trend analysis, and enforce continuous improvement.
5. Drive CAPA processes—investigation, root-cause analysis, corrective/preventive actions.
6. Facilitate staff training on quality policies, procedures, and regulatory compliance.
7. Manage document control and records systems to maintain data integrity.
8. Act as liaison for quality inspections and coordinate with regulatory authorities.
9. Conduct risk management and quality impact assessments and participate in product/process validation.
10. Promote a quality-focused culture through awareness campaigns and process engagement.

🎯 Key Requirements:

1.More than 8 years of quality assurance/quality control experience in a healthcare or clinical lab environment.
2. Strong knowledge of applicable quality systems.
3. Hands-on experience with internal & external audits and CAPA management.
4. Excellent documentation, analytical, and data interpretation skills.
5. Clear leadership ability, strong communication, and team-building skills.
6. Proficiency in MS Office; familiarity with LIMS or QMS software is a plus.

🌱 What We Offer:

1. Competitive salary commensurate with experience.
2. Opportunity to impact patient care quality across a leading IVF network.
3. Dynamic and supportive work environment.
4. Career development and continuous training.
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