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88 IntouchCX Jobs

Customer Support Executive

1-3 years

₹ 2L/yr - 3.5L/yr

Hyderabad / Secunderabad

1 vacancy

Customer Support Executive

IntouchCX

posted 2 days ago

Job Description

Roles and Responsibilities

  • Provide exceptional customer support through various channels (chat, email, and voice) to resolve customer queries and concerns.
  • Work on multiple processes such as blended process, chat process, non-voice process, and voice process to handle diverse customer needs.
  • Handle international customers with empathy and professionalism, ensuring timely resolution of issues.
  • Collaborate with team members to achieve common goals and objectives.

Employment Type: Full Time, Permanent

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What people at IntouchCX are saying

2.7
Rating based on 67 Customer Support Executive reviews

Likes

There is nothing which I like in intouchcx, because of intouchcx my life and my health has ruined, too much stress, work pressure, favouritism, politics in the process, I worked for 1.5 years in intouchcx in this duration of time, i got several diseases because of stress, work pressure, no breaks, 5 hours we use to sit in one place,..Read More

Dislikes

I recommend not to join intouchcx if your body does not accept all this kind of stress

  • Salary - Poor
  • +6 more
Read 67 Customer Support Executive reviews

Customer Support Executive salary at IntouchCX

reported by 238 employees
₹1.5 L/yr - ₹4.5 L/yr
6% more than the average Customer Support Executive Salary in India
View more details

What IntouchCX employees are saying about work life

based on 2.1k employees
52%
65%
67%
54%
Strict timing
Rotational Shift
No travel
Night Shift
View more insights

IntouchCX Benefits

Submitted by Company
Health Insurance
Job Training
Submitted by Employees
Free Transport
Job Training
Work From Home
Soft Skill Training
Cafeteria
Health Insurance +6 more
View more benefits

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IntouchCX Hyderabad / Secunderabad Office Location

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Hyderabad / Secunderabad, Telangana Office
5th Floor, Intouch CX, Building - B16, Raheja Mindspace, Hi Tech City Hyderabad Telangana. Hyderabad / Secunderabad, Telangana

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