SSO Lead - Backup & Data Protection (IBM Spectrum Protect / TSM)

Can send in application to apeksha.patil@kyndryl.com

Interested candidate please apply on the following link:

https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Bangalore-Karnataka-India/SSO-Lead_R-26698-1

Work location will be Bangalore Airport

Job Description: SSO Lead - Backup (IBM Spectrum Protect / TSM)

Job Title: SSO Lead - Backup & Data Protection (IBM Spectrum Protect / TSM)

Location: [Bangalore/hybrid]

Reports To: Head of Infrastructure / Shared Services Manager

Job Summary: The SSO Lead for Backup & Data Protection is a highly experienced and technically proficient individual responsible for the strategic direction, design, implementation, and operational excellence of the organization's enterprise backup and recovery infrastructure, with a primary focus on IBM Spectrum Protect (formerly TSM).

This role leads a team of backup administrators/engineers, ensuring the availability, integrity, and recoverability of critical data across diverse environments.

The Lead will drive automation, optimize processes, ensure compliance with RPO/RTO objectives, and serve as a subject matter expert for all backup and disaster recovery initiatives.

Key Responsibilities:

• Strategic Leadership & Architecture:
• Develop and execute the long-term strategy for enterprise backup and data protection, leveraging IBM Spectrum Protect/TSM and related technologies.
• Design, architect, and implement robust, scalable, and cost-effective backup and recovery solutions that align with business requirements and industry best practices.
• Evaluate new backup technologies and solutions, providing recommendations for adoption and integration.
• Contribute to the overall IT infrastructure strategy, ensuring backup solutions integrate seamlessly with other systems.
• Team Leadership & Management:
• Lead, mentor, and develop a team of backup administrators/engineers, fostering a culture of continuous improvement and technical excellence.
• Assign tasks, manage workloads, and ensure efficient utilization of team resources.
• Conduct performance reviews, provide constructive feedback, and identify training needs for team members.
• IBM Spectrum Protect (TSM) Expertise & Operations:
• Serve as the highest escalation point for complex issues, performance bottlenecks, and failures within the IBM Spectrum Protect/TSM environment.
• Oversee the daily operation, monitoring, troubleshooting, and maintenance of all IBM Spectrum Protect servers, clients, storage pools (disk, tape, cloud), and databases (DB2).
• Manage and optimize backup policies, schedules, retention periods, and data deduplication strategies.
• Perform advanced configuration, tuning, and optimization of IBM Spectrum Protect components for optimal performance and resource utilization.
• Manage disaster recovery (DR) solutions for IBM Spectrum Protect itself and ensure data recoverability at DR sites.
• Conduct regular DR drills and validate recovery procedures.
• Data Recovery & Disaster Recovery:
• Ensure the successful and timely recovery of data and systems in the event of outages, data loss, or disaster scenarios, adhering to defined RPO and RTO objectives.
• Develop, maintain, and regularly test comprehensive disaster recovery plans for business-critical applications and data.
• Lead complex data restoration efforts and provide expert guidance during critical incidents.
• Automation & Process Improvement:
• Identify opportunities for automation of backup and recovery tasks using scripting (e.g., shell, Python, PowerShell) and IBM Spectrum Protect's automation capabilities.
• Develop and implement standard operating procedures (SOPs), best practices, and runbooks for backup operations.
• Drive continuous improvement initiatives to enhance backup efficiency, reliability, and security.
• Compliance & Reporting:
• Ensure backup solutions comply with internal policies, regulatory requirements (e.g., data privacy, audit trails), and industry standards.
• Develop and present comprehensive reports on backup success rates, storage utilization, capacity planning, and recovery readiness to management.
• Manage backup audit trails and provide necessary documentation for internal and external audits.
• Vendor Management & Collaboration:
• Work closely with IBM and other vendors for support, product enhancements, and licensing.
• Collaborate with other IT teams (e.g., Server, Network, Database, Application, Security) to ensure seamless integration and support for backup requirements.

Required Skills and Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience:
• 10+ years of progressive experience in IT infrastructure, with a strong focus on enterprise backup and recovery.
• Minimum of 5+ years of hands-on, expert-level experience with IBM Spectrum Protect (TSM), including design, implementation, administration, and troubleshooting in large, complex environments.
• At least 3+ years in a lead or senior technical role, with experience leading or mentoring a team.
• Technical Expertise (Mandatory):
• IBM Spectrum Protect (TSM):
• Deep expertise in IBM Spectrum Protect Server installation, configuration, administration, and troubleshooting (multi-server environments, clustered setups).
• Profound knowledge of IBM Spectrum Protect client management across various operating systems (Windows, Linux, AIX, Solaris).
• Expertise in managing storage pools (disk, tape libraries - including virtual tape libraries/VTLs, cloud containers), device classes, and data movement.
• Strong understanding of IBM Spectrum Protect database (DB2) management, backup, and recovery.
• Proficiency with IBM Spectrum Protect Operations Center and command-line administration.
• Experience with advanced features like node replication, data deduplication (client-side and server-side), compression, and encryption.
• Knowledge of IBM Spectrum Protect for Virtual Environments (VMware, Hyper-V), Databases (Oracle, SQL Server), Applications (Exchange, SAP), and NAS/File Systems.
• Operating Systems: Strong proficiency in Windows Server and various Linux/Unix distributions (e.g., RHEL, AIX).
• Networking: Solid understanding of TCP/IP, SAN (Storage Area Network) concepts, Fibre Channel, iSCSI, and network security.
• Storage Concepts: In-depth knowledge of storage technologies, including NAS, SAN, DAS, RAID, and object storage.
• Scripting: Proficiency in scripting languages (e.g., Python, PowerShell, Shell scripting) for automation and reporting related to backup.
• Database Fundamentals: Basic to intermediate knowledge of relational databases (e.g., SQL, Oracle) to understand application backup requirements.
• Disaster Recovery: Proven experience in designing, implementing, and testing DR strategies.
• Certifications (Preferred):
• IBM Certified Administrator - Spectrum Protect (V8.1 or higher)
• IBM Certified Deployment Professional - Spectrum Protect
• Other relevant certifications (e.g., ITIL, other backup technologies, cloud certifications like AWS/Azure storage).
• Soft Skills:
• Leadership & Mentoring: Proven ability to lead, motivate, and develop technical teams.
• Problem-Solving: Exceptional analytical and troubleshooting skills, with a methodical approach to complex issues.
• Communication: Excellent verbal and written communication skills to interact with technical teams, management, and business stakeholders. Ability to articulate complex technical concepts clearly.
• Ownership & Accountability: High degree of ownership, proactiveness, and accountability for critical systems.
• Strategic Thinking: Ability to think strategically and translate business needs into technical solutions.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to new technologies quickly.
• Collaboration: Strong interpersonal skills and ability to collaborate effectively across diverse teams.
• Attention to Detail: Meticulous attention to detail in configuration, monitoring, and documentation.