Microtek - Assistant Branch Manager (3-5 yrs)

We are seeking a proactive and result-oriented Assistant Branch Manager to oversee daily operations, drive branch sales, and enhance customer satisfaction in our Akola location. The ideal candidate will support the Branch Manager in achieving business goals while ensuring operational efficiency and a high standard of customer service.

Key Responsibilities:

- Manage the day-to-day operations of the branch

- Support and execute sales strategies to achieve revenue targets

- Supervise branch staff and ensure smooth team coordination

- Monitor customer service standards and handle escalated queries

- Collaborate with other departments to streamline processes and improve efficiency

- Assist in budgeting, forecasting, and ensuring branch profitability

- Prepare performance reports and assist in branch audits

- Ensure adherence to company policies and regulatory compliance

Qualifications & Skills:

- Bachelor's or Master's degree in Business Administration or a related field

- Proven experience in branch operations, sales, and customer service

- Strong leadership, team management, and organizational skills

- Excellent communication and interpersonal abilities

- Ability to multitask, prioritize, and perform under pressure

- Knowledge of the power backup industry is an added advantage