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293 Muthoot Finance Jobs

Customer Care Executive -Females

0-1 years

₹ 1.3L/yr - 2.5L/yr

Mumbai Suburban, Mumbai

5 vacancies

Customer Care Executive -Females

Muthoot Finance

posted 1 day ago

Job Role Insights

Fixed timing

Job Description

Job Description:


 Ensure100+Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans

 LeadGeneration for cross sell product at Branch and ensure the conversion.

 CoordinatewithdifferentBranch staff & managersforclosure.

 Supervisingday-to-dayoperationsin thecustomerservicedepartment.

 Respondingtocustomerserviceissuesinatimely manner.

 Creatingeffective customer serviceprocedures, policies, and standards.

 TheMISreport toCROandensure the targets are meet

.  Developingcustomersatisfaction goals and coordinatingwith the teamto meetthem on a steadybasis.

 Maintainingaccuraterecords anddocumentingall customer service activities and discussions.

 Assessingservicestatisticsand preparing detailed reports on your findings.

 HiringandtrainingnewcustomercareExecutive

 Stayinginformedonthelatest industrytechniques andmethods


  • Walk in Interview Details
  • Interview Time- 11AM to 5 Pm
  • Interview Location- 1st Floor, Patel Complex, S V Road, Liberty Garden Road, Malad West, Mumbai - 400064.

Kindly share your resume to hrmbi@muthootgroup.com





Employment Type: Full Time, Permanent

Read full job description

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What people at Muthoot Finance are saying

3.5
Rating based on 211 Customer Care Executive reviews

Likes

Team management Cooperative manner Timely work Best brand

  • Salary - Excellent
  • +5 more
Dislikes

Monotonous activity Rude managerial behaviour Lack of promotional activities Less incentives

Read 211 Customer Care Executive reviews

Customer Care Executive salary at Muthoot Finance

reported by 396 employees
₹1 L/yr - ₹4 L/yr
At par with the average Customer Care Executive Salary in India
View more details

What Muthoot Finance employees are saying about work life

based on 5.4k employees
72%
91%
47%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Muthoot Finance Benefits

Job Training
Soft Skill Training
Health Insurance
Free Transport
Education Assistance
Team Outings +6 more
View more benefits

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