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Muthoot
Finance
293 Muthoot Finance Jobs
0-1 years
₹ 1.3L/yr - 2.5L/yr
Mumbai Suburban, Mumbai
5 vacancies
Customer Care Executive -Females
Muthoot Finance
posted 1 day ago
Fixed timing
Key skills for the job
Job Description:
Ensure100+Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans
LeadGeneration for cross sell product at Branch and ensure the conversion.
CoordinatewithdifferentBranch staff & managersforclosure.
Supervisingday-to-dayoperationsin thecustomerservicedepartment.
Respondingtocustomerserviceissuesinatimely manner.
Creatingeffective customer serviceprocedures, policies, and standards.
TheMISreport toCROandensure the targets are meet
. Developingcustomersatisfaction goals and coordinatingwith the teamto meetthem on a steadybasis.
Maintainingaccuraterecords anddocumentingall customer service activities and discussions.
Assessingservicestatisticsand preparing detailed reports on your findings.
HiringandtrainingnewcustomercareExecutive
Stayinginformedonthelatest industrytechniques andmethods
Kindly share your resume to hrmbi@muthootgroup.com
Employment Type: Full Time, Permanent
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