Sr Professional B1

 Novo Nordisk Global Business Services (GBS) India  



 Department IO Supply Chain GBS



Are you passionate about supply chain processes and optimizing operationsDo you have experience in sales order management and a strong understanding of SAP ERP systemsIf so, we have the perfect opportunity for you! Join us as a Sales Order Management Specialist and be part of a team that drives standardization, optimization, and digitalization in a global organisation. Read more and apply today for a life-changing career.



 The Position 

As a Senior Professional B1- Sales Order Management Specialist, you will play a pivotal role in ensuring smooth operations within your assigned region.

Your key responsibilities will include:

Ensure timely and high-quality execution of activities, support deliverables for US affiliates, and maintain comprehensive logs to track process changes and improvements.

They can articulate handoffs and dependencies across sales, credit management, master data, warehousing, and transportation, lead cross-functional meetings to resolve complex order fulfillment issues,

Handling escalations, managing key stakeholder relationships, and defining corrective and preventive actions for errors.

Supporting order execution through coordination with relevant stakeholders and applying supply chain knowledge across sales orders, stock-outs, inventory planning, and transportation.

Driving process standardization across teams by identifying and eliminating inefficiencies, using data to resolve order management bottlenecks, and implementing cost, speed, and quality improvements.

 Qualifications 

We are looking for a highly motivated and skilled professional with the following qualifications:

Bachelor of Commerce (or equivalent).

Possesses an overall experience of 5–7 years, including 5 years of relevant expertise in Sales Order Management within large-scale organizations.

A deep and practical knowledge of SAP’s Sales and Distribution (SD)or S/4 Hana module is non-negotiable.

Strong knowledge of SIOP (Sales, Inventory, and Operations Planning), order execution, and stakeholder coordination.

Brings a solid understanding of key supply chain concepts including sales orders, stock-outs, inventory planning, and transportation.

Advanced proficiency in Microsoft Advanced Excel and PowerPoint.

Proficient in processing debit and credit notes, as well as handling stocks, scrapping, and returns management in accordance with organizational policies and financial controls.

Strong oral and written communication.

Demonstrates the ability to work independently with minimal supervision, a strong willingness to learn new skills, and the motivation and flexibility to thrive in a fast-paced, dynamic environment.

 About the Department 

Supply Chain was established in March 2017 as part of the Product Supply Devices & Supply Chain Management business plan. Our unit is anchored under Supply Chain Planning (SCP) at the Headquarters and serves as the central hub for consolidating supply chain activities across Novo Nordisk. We focus on optimizing costs and reducing complexity by operating an effective supply chain. The offshoring journey for Supply Chain activities has already begun, and our Service Delivery Catalogue is evolving, enabling other areas within Product Supply to join or expand their contributions. Located at our headquarters, you will be part of a dynamic and collaborative team that thrives on innovation and continuous improvement.