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269 PolicyBazaar Jobs
Customer Service Executive
0-5 years
₹ 2.5L/yr - 3.5L/yr
Gurgaon / Gurugram
15 vacancies
Customer Service Executive
PolicyBazaar
posted 4 days ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Providing complete information about the product to the customer.
- Solving all product or service related issues of the customers.
- Preparing the Customer Service Guidelines
- Keeping a Record of the Customers
- Giving the right pitch to the potential customers, so they end up buying the product
or availing the services.
- Keeping a proper record of the customers.
- Maintaining and updating the information of the customers regularly.
- Providing the best possible solution to the queries of the customers.
- Making products and services reports by collecting and analysing the information
provided by the customers.
Employment Type: Full Time, Permanent
Read full job description
What people at PolicyBazaar are saying
Rating based on 38 Customer Service Executive
reviews
Anonymous · CSR & Social Service
in Gurgaon / Gurugram
Likes
I like only my work nothing else because seniors are not supportive, sometimes I faced it's very hard to take breaks even if we need to go for lunch and there is too much call flow, seniors are just like that we don't care it's are duty to not to drop a single call in between employees are facing hustle to take breaks, we need to ask..Read More
- Job security - Good
+1 more
Dislikes
Same as I wrote in like... Also they are forcing employees to come at 9:45am and if they need extra manpower in the evening so they are not allowing people to go home because there is work flow and this extra time never consider as over time. They are planning for how to cut salary of employees but also not planning how to increase s..Read More
- Work-life balance - Poor
Customer Service Executive salary at PolicyBazaar
reported by
221
employees
₹2
L/yr - ₹4.6
L/yr
13%
more
than the average Customer Service Executive Salary in India
View more details
What PolicyBazaar employees are saying about work life
based on 4.4k employees
Strict timing
Rotational Shift
No travel
Day Shift
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PolicyBazaar Gurgaon / Gurugram Office Location
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