Customer Care Executive

JOB DESCRIPTION

INTRESTED CANDIDATES CAN REACH OUT TO 8527714394 OR CAN MAIL AT shreyachandra@policybazaar.com

Job Location: Gurgaon

CTC- 2.5lpa to 4lpa

What would be the roles and responsibilities

• Providing complete information about the product to the customer.
• Solving all product or service related issues of the customers.
• Preparing the Customer Service Guidelines
• Keeping a Record of the Customers
• Giving the right pitch to the potential customers, so they end up buying the product

or availing the services.

• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.
• Making products and services reports by collecting and analysing the information

provided by the customers.

What we are looking for in a candidate:

• Should be Confident & Dynamic.
• Should have a bent towards Sales.
• Excellent interpersonal and listening skills
• Good persuasion skill.
• Should be efficient in converting customer interest into sales.
• Good negotiation skills.

Desired Skills and Experience-

Fresher or Experience

Ability to communicate effectively Hindi & English language.

Basic computer skills.

What do we offer?

Amazing work culture.

Complete Day shift.

6 Day working

1 Roster off

Unlimited Incentives

Good opportunity for career progression.

GMC- Group medical coverage

Gratuity is paid as per applicable law which is over and above total offered CTC.

Contact Details :- HR Shreya // 8527714394 // shreyachandra@policybazaar.com