General Manager- Residential Sales

Role & responsibilities

Delivery Excellence

• Identify new business opportunities and stay updated on emerging industry trends, competitive landscape and property values
• Achieve and surpass sales targets through strategic marketing and networking efforts.
• Stay updated on deadlines and deliveries of all projects.
• Maintain accurate records of transactions, client interactions, and inventory status to ensure efficient operations.
• Meet or exceed monthly sales targets set by the company

Customer Management

• Actively reach out to potential clients to generate leads.
• Prepare and deliver presentations to prospective clients, show samples, and explain the entire project.
• Create impactful content to engage audiences.
• Build and maintain strong client relationships by understanding clients' needs and preferences.
• Conduct timely follow-ups on generated leads to get them to visit the site
• Conduct site visits and provide detailed information about features, benefits, and pricing.
• Provide excellent customer service by assisting clients in the property selection process, answering queries, and addressing concerns.
• Provide insights to clients to help them make informed decisions.
• Negotiate and close deals
• Follow up with clients regarding their decisions.

Managing channel partners

• Develop and expand a strong network of channel partners to drive consistent property leads and enhance sales of commercial and residential inventories.
• Ensure constantly improving relationship experiences with channel partners to ensure proper lead management and follow-ups.
• Attend channel partner meetings.

Reporting and Record keeping

• Ensure all sales activities are documented accurately and adhere to ethical sales practices.
• Keep sales leader apprised of leads and sales through CRM systems.
• Maintain reports of calls, meetings, and closures.
• Track and maintain reports of sales activities, leads, and conversions.
• Monitor and report on sales performance, providing insights and recommendations for improvement.
• Maintain accurate records of sales, client interactions, and follow-ups, reporting to management regularly.

Collaboration

• Collaborate with team members to achieve better results.
• Collaborate with the marketing team to develop strategies to attract new clients.
• Work with Projects, Marketing, Finance, and Customer Relationship Management teams to ensure alignment and support for sales initiatives.
• Share feedback from customers with internal teams for improvement