AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
32 SolarCity Jobs
Customer Support Specialist
SolarCity
posted 3+ weeks ago
Job Role Insights
Key skills for the job
Job Description
- Deliver highest level of customer support by answering inbound calls and emails, on technical support and roadside assistance related enquiry in a 7*24*365 environment
- Educate our owners so they have optimal confidence in the operation of their vehicle
- Provide workable technical solutions in a professional manner, exceed customer expectation, ensure every aspect of ownership is a true pleasure
- Communicate or escalate owner s concern to relevant parties for further follow up whenever necessary
- Accurately record issues and data into CRM/ Vehicle Support Systems
- Min. 2 years Technical Support/ call center experience in automotive industry is preferable
- Flexible, proactive, attention to details, eager to contribute with strong common sense
- Organize, sense of priority, adapt to work in a high pressure and fast pacing environment
- Accept 7*24*365 shifts to accommodate customer s needs
- Establish and maintain positive, respect, cooperative working relationships
- Willingness to learn new and innovative automotive technologies
- Understanding of basic automotive techniques would be an added advantage
- Familiar with Customer Management Systems-Outlook, and MS Office Suite
- Fluent English and other local languages
Employment Type: Full Time, Permanent
Read full job descriptionCompare SolarCity with
Adani Group
NTPC
Tata Power
GE VERNOVA
Eaton
Vestas
Customer Support Specialist
2-7 Yrs
Mumbai
Customer Service, Hospital Administration, Customer Support +4 more
Consumer Engagement Specialist - Delhi
5-10 Yrs
New Delhi
Adobe, Project Management, Social Media +6 more
Senior HR Partner/ HR Manager
8-13 Yrs
Mumbai
HRIS, Project Management, Management +6 more
Parts Advisor - Delhi
2-5 Yrs
New Delhi
SAP, Customer Service, Packaging +5 more
Parts Advisor - Mumbai
2-5 Yrs
Mumbai
SAP, Customer Service, Packaging +5 more
SailPoint Developer and Operations Specialist
4-7 Yrs
Kolkata, Mumbai, New Delhi +4 more
Research, Management, Operations +7 more
Desktop Support Technician
1-4 Yrs
Mumbai
Customer Support, Windows System Administration, Computer Hardware +6 more
Application Support Engineer
1-5 Yrs
Kolkata, Mumbai, New Delhi +4 more
Computer Science, SQL, Operations +7 more
Senior Software Engineer - Firebolt
1-6 Yrs
Mumbai
Computer Science, SQL, Architecture +6 more
Application Support Analyst
2-5 Yrs
Mumbai
Python, SQL, Incident Management +6 more
