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Amdocs
3.7
based on 4.3k Reviews
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Company Overview
Company Locations
Working at Amdocs
Company Summary
Amdocs is a leading software & services provider to communications & media companies, providing innovative solutions, intelligent operations & delivery expertise.
Overall Rating
3.7/5
based on 4.3k reviews
On-Par with
industry average
Highly rated for
Company culture
Critically rated for
Promotions, Work satisfaction
Work Policy
Hybrid
91% employees reported
Monday to Friday
87% employees reported
Flexible timing
77% employees reported
No travel
63% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
468 employees reported
Free meal
391 employees reported
Office gym
378 employees reported
Health insurance
376 employees reported
View all benefits
About Amdocs
Founded in1982 (43 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersPune, Maharashtra, India
Office Locations
--
Websiteamdocs.com
Primary Industry
Other Industries
View in video summary
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. For more information, visit www.amdocs.com
Mission: To act as a responsible business with a talented, engaged and diverse team of employees. To serve as a premier provider of sustainable innovation in products and services. To conduct business with global customers and partners founded on trust, integrity and a mutual commitment to environmental and social responsibility in our operations and communities.
Vision: A connected world of empowered individuals and inclusive communities, enabling sustainable development.
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Amdocs Ratings
based on 4.3k reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
1.6k
4
1.5k
3
649
2
202
1
383
Category Ratings
3.8
Company culture
3.6
Work-life balance
3.5
Job security
3.4
Salary
3.4
Skill development
3.3
Work satisfaction
3.0
Promotions
Amdocs is rated 3.7 out of 5 stars on AmbitionBox, based on 4.3k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Amdocs
based on 4.1k reviews
3.8
Rated by 1k Women
Rated 3.9 for Company culture and 3.6 for Work-life balance
3.7
Rated by 3k Men
Rated 3.8 for Company culture and 3.6 for Work-life balance
Work Policy at Amdocs
based on 554 reviews in last 6 months
Hybrid
91%
Work from office
7%
Permanent work from home
2%
Amdocs Reviews
Top mentions in Amdocs Reviews
+ 5 more
Compare Amdocs with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 4.3k reviews | 3.7/5 based on 5.6k reviews | 4.0/5 based on 3.4k reviews | 3.9/5 based on 3.5k reviews |
Highly Rated for | Company culture | Work-life balance Job security | Job security Work-life balance Company culture | Job security Company culture Work-life balance |
Critically Rated for | Promotions Work satisfaction | Promotions Salary | Promotions | Promotions |
Primary Work Policy | Hybrid 91% employees reported | Hybrid 72% employees reported | Hybrid 88% employees reported | Hybrid 95% employees reported |
Rating by Women Employees | 3.8 Good rated by 1k women | 3.8 Good rated by 1.3k women | 4.1 Good rated by 1.2k women | 4.0 Good rated by 1.1k women |
Rating by Men Employees | 3.7 Good rated by 3k men | 3.7 Good rated by 4k men | 4.0 Good rated by 2.1k men | 3.9 Good rated by 2.2k men |
Job security | 3.5 Good | 3.9 Good | 4.3 Good | 3.9 Good |
View more
Amdocs Salaries
Amdocs salaries have received with an average score of 3.4 out of 5 by 4.3k employees.
Software Developer
(8.5k salaries)
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₹5 L/yr - ₹17.7 L/yr
Software Engineer
(2k salaries)
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₹4.5 L/yr - ₹17 L/yr
Softwaretest Engineer
(1.8k salaries)
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₹3.8 L/yr - ₹14.5 L/yr
Functional Test Engineer
(1.2k salaries)
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₹4 L/yr - ₹12.3 L/yr
Associate Software Engineer
(1k salaries)
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₹3.7 L/yr - ₹12 L/yr
Software Development Specialist
(835 salaries)
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₹11 L/yr - ₹36 L/yr
Devops Engineer
(694 salaries)
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₹5.9 L/yr - ₹21.5 L/yr
Technical and Business Operations Analyst
(551 salaries)
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₹3 L/yr - ₹10.2 L/yr
Software Development Team Lead
(474 salaries)
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₹9.6 L/yr - ₹32 L/yr
Performance Test Engineer
(439 salaries)
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₹4.8 L/yr - ₹17 L/yr
Amdocs Interview Questions
A Software Developer was asked 6mo agoQ. What are the key concepts of Object-Oriented Programming (OOP)?
An Associate Software Engineer was asked 3mo agoQ. Write an SQL query to fetch records and use a join to group three tabl...read more
A Software Engineer was asked 4mo agoQ. Write a JUnit test case.
A Functional Test Engineer was asked 1w agoQ. What is the difference between smoke testing and sanity testing, and h...read more
A Senior Java Developer was asked Q. What is association?
Amdocs Jobs
Popular Designations Amdocs Hires for
Popular Skills Amdocs Hires for
Current Openings
Amdocs News
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Amdocs’ MVNO&GO Combines eSIM, AI, and Cloud for Rapid MVNO Deployment
- Amdocs launches MVNO&GO, a SaaS platform for rapid MVNO deployment with eSIM, AI, and Cloud technologies.
- MVNO&GO offers a cloud-native, AI-powered solution for quick launch and scalability of MVNOs.
- The platform integrates Amdocs connectX, eSIM Cloud, and MarketONE for end-to-end MVNO solutions.
- MVNO&GO caters to a variety of MVNO business models, such as digital-first brands, fiber providers, and IoT service providers.
- Amdocs showcases success stories of leading global MVNOs and MVNEs that have adopted connectX.
- The platform targets the growing MVNx market by offering a genAI-first approach.
- MVNO&GO combines digital tools, modular architecture, and eSIM support for success in today's connectivity market.
- Amdocs aids businesses in launching and managing MVNOs efficiently with personalized experiences and unified solutions.
- The platform's capabilities cater to various MVNO categories like travel brands, lifestyle influencers, and IoT players.
- Amdocs aims to revolutionize digital connectivity and monetization with MVNO&GO's agility, speed, and personalization.
Alertify | 17 Jun, 2025
Autonomous Network Operations framework: Unlock predictable and high-performing networks
- Telecommunications service providers are facing increased demands due to data surge, 5G, and customer expectations.
- Google announces the Autonomous Network Operations framework to help CSPs enhance service reliability.
- The framework utilizes AI, Google Cloud products, and Google's network expertise to improve network operations.
- Challenges include high operational costs, sub-optimal customer experience, fragmented data, and technology implementation difficulties.
- Google Cloud's framework offers building blocks for use cases, integration for time-to-value, and expertise through Google Cloud Consulting.
- Partners like Amdocs, Ericsson, and Nokia collaborate to offer autonomous network solutions based on Google's framework.
- CSPs such as Bell Canada, Deutsche Telekom, and Telstra are already benefiting from the Autonomous Network Operations framework.
- The framework aims to reduce customer-generated reports, increase software delivery productivity, and ensure high service uptime.
- CSPs interested in enhancing their network operations can explore Google Cloud's Autonomous Network Operations framework.
- The framework provides AI-powered tools, data analysis capabilities, and automated problem resolution to improve network efficiency.
Cloudblog | 12 Jun, 2025
How Reasoning AI Agents Transform High-Stakes Decision Making
- AI agents powered by large language models (LLMs) are now capable of planning, reasoning, and taking corrective feedback.
- Reasoning AI models allow agents to learn critical thinking skills, tackle complex tasks, and make informed decisions efficiently.
- Reasoning agents play a significant role in industries where decisions depend on various factors like customer service, healthcare, manufacturing, and financial services.
- Agents can toggle reasoning on and off, optimizing the use of compute and tokens based on the complexity of the task.
- Reasoning AI agents are utilized in healthcare for diagnostics, customer service for personalized interactions, finance for market analysis, logistics for optimization, and robotics for planning.
- Companies like Amdocs and EY are already benefitting from the use of reasoning agents in transforming customer engagement and improving response quality.
- SAP's Joule agents, equipped with reasoning capabilities from Llama Nemotron, can interpret user requests and execute cross-functional business processes autonomously.
- Key components required to build an AI agent include tools, memory, and planning modules, which enhance the agent's ability to interact and act autonomously.
- The AI-Q NVIDIA AI Blueprint and Agent Intelligence toolkit help in building and optimizing agentic AI systems by streamlining workflows and improving performance.
- Enterprises can leverage Llama Nemotron to build reasoning agents, optimizing cost and performance by toggling reasoning on and off as needed.
Nvidia | 13 May, 2025
Nvidia introduces DOCA Argus to bring real-time threat detection to AI infrastructure
- Nvidia Corp. introduces DOCA Argus, a cybersecurity framework for real-time threat detection in AI infrastructure.
- DOCA Argus is built on Nvidia's BlueField data processing units, providing agentless threat detection without performance impact.
- The framework uses memory forensics for real-time threat monitoring, delivering detection speeds up to 1,000 times faster.
- Argus operates independently of hosts, enhancing system efficiency and ensuring security in diverse AI environments.
- Nvidia's collaboration with Cisco introduces Cisco Secure AI Factory combining BlueField DPUs and DOCA Argus for secure AI workflows.
- Nvidia emphasizes the importance of agentic AI security, providing tools for every stage of the agent lifecycle.
- Tools like Garak, NeMo Guardrails, and confidential computing technologies aim to enhance cybersecurity resilience.
- Partners like CrowdStrike, Trend Micro, and Amdocs are integrating Nvidia technologies to improve cybersecurity operations.
- Nvidia focuses on securing underlying infrastructure with BlueField DPUs and DOCA AppShield framework for memory-level threat detection.
- Zero-trust architecture ensures safe operation of AI agents in enterprise workflows, addressing autonomy and security concerns.
Siliconangle | 28 Apr, 2025
NVIDIA Transforms Telecom with AI-Driven Network Intelligence
- NVIDIA announced collaboration with partners on large telco models (LTMs) and AI agents for telecom industry.
- NVIDIA's LTMs and AI agents aim to automate complex decision-making, improve operational efficiency, and upgrade network performance.
- Telecom giants like SoftBank, Tech Mahindra, Amdocs, BubbleRAN, and ServiceNow have already adopted NVIDIA's LTMs and AI agents.
- NVIDIA's AI Enterprise platform provides resources to create AI agents that streamline operations, reduce downtime, improve customer experience, and enhance network security.
VoIP | 21 Mar, 2025
Telecom Leaders Call Up Agentic AI to Improve Network Operations
- Global telecommunications networks face challenges in handling massive, real-time workloads with traditional automation tools.
- NVIDIA partners are developing Large Telco Models (LTMs) and AI agents custom-built for the telecommunications industry.
- LTMs are trained on telco network data to automate decision-making workflows and enhance network performance.
- LTMs understand and predict network events, optimizing efficiency, accuracy, and continuous learning.
- NVIDIA AI Enterprise provides tools and blueprints to simplify network operations, reduce downtime, and enhance security.
- Key industry players like SoftBank, Tech Mahindra, Amdocs, BubbleRAN, and ServiceNow are leveraging LTMs and AI agents for network advancements.
- SoftBank's LTMs automate network reconfiguration for adaptability during events, while Amdocs focuses on fault prediction and resolution.
- Tech Mahindra's Adaptive Network Insights Studio offers a comprehensive view of network issues to streamline operations.
- BubbleRAN develops an autonomous platform for network monitoring and troubleshooting, specifically for 5G deployment.
- ServiceNow's AI agents drive productivity by predicting disruptions and providing resolution playbooks for telecom providers.
Nvidia | 19 Mar, 2025
AI-powered network optimization: Unlocking 5G's potential with Amdocs
- Amdocs and Google Cloud have introduced Amdocs Network AIOps to assist telecom companies in enhancing network efficiency and customer experience.
- The solution leverages AI and ML to automate network operations and improve service reliability.
- Amdocs Network AIOps framework consists of layers for data observation, decision-making, and automated actions.
- Key capabilities include data ingestion, AI-driven insights, automated workflows, and closed-loop automation.
- The solution aids in anomaly detection, root cause analysis, and predictive maintenance for telecom operators.
- It reduces network downtime by predicting failures, enabling proactive maintenance and optimization of configurations.
- Google Cloud services like BigQuery and Vertex AI are crucial for Amdocs Network AIOps in data transformation and predictive analytics.
- The gen-AI-powered assistant in Amdocs Network Platform offers proactive alerts, automated troubleshooting, and natural language interaction.
- Benefits of the joint solution include reduced costs, improved resiliency, enhanced customer experience, and increased efficiency.
- The collaboration between Amdocs and Google Cloud combines telecom expertise with advanced AI capabilities to optimize 5G networks.
Cloudblog | 28 Feb, 2025
Demonstrating the AI-driven telecom at Mobile World Congress
- Telecoms are showcasing AI-driven demos at Mobile World Congress 2025.
- The demos highlight key use cases for AI in telecom, including customer experience, employee productivity, field operations, and network operations.
- Collaborations with key customers and partners such as Amdocs, Bell, Deutsche Telekom, Ericsson, MasOrange, Nokia, TELUS, and Vodafone will be showcased.
- The demonstrations also feature cloud-native networks, security practices, and the implementation of Open Gateway Initiative (OGI) APIs.
Cloudblog | 28 Feb, 2025
How our partners are enhancing CSP operations with AI solutions
- Google Cloud has been supporting telecommunications innovation by fostering a partner ecosystem to meet the constant evolution of communication service providers (CSPs).
- Partners are using AI to help CSPs optimize network performance, personalize customer experiences, automate operations, and identify new revenue streams.
- AI enables CSPs to move from reactive to proactive network management, with predictive maintenance, automated troubleshooting, and real-time optimization.
- Partners like Amdocs, Ericsson, Fortinet, MATRIXX, and Nokia are collaborating with Google Cloud to enhance various aspects of CSP operations with AI solutions.
- Tools like BigQuery, Looker, Vertex AI are helping partners optimize IT transformation and productivity for telecom companies.
- Partners are enhancing the customer experience for CSPs using AI to understand customer needs, personalize interactions, and provide proactive support.
- AI plays a vital role in optimizing pricing strategies, personalizing offers, and automating billing processes, creating effective monetization models.
- Services partners like Accenture, Capgemini, and TCS are helping CSPs implement AI projects and transform with Google Cloud technology.
- AI is also assisting telecom organizations in optimizing energy consumption, reducing waste, and minimizing their carbon footprint.
- Google Cloud aims to empower the telecom industry to embrace digital transformation with the help of its partners, shaping the future of connectivity.
Cloudblog | 27 Feb, 2025
Transforming data: How Vodafone Italy modernized its data architecture in the cloud
- Vodafone Italy is modernizing its data architecture on Google Cloud with the Nucleus platform to improve efficiency and real-time processing, leveraging AI infrastructure and BigQuery.
- This transformation consolidates data silos and enhances agility, scalability, and AI-driven insights, optimizing workflows and supporting critical functions.
- The migration to Nucleus within 12 months was seamlessly executed, delivering benefits such as agility, cost optimization, and improved real-time processing across core functions.
- The initiative began with Vodafone Italy's 'NEXT' program aimed at modernizing BSS and data management, facilitating scalability and data-driven decision-making.
- The data architecture shift focused on a two-tier platform: Operational Data Store (ODS) and Vodafone Integrated Dimensional Data (VID) model for real-time insights and governance.
- The modernization project integrated VID into a cloud-first architecture for enhanced flexibility and scalability, partnering with Amdocs to drive the transition.
- Vodafone Italy successfully migrated to Google Cloud with Amdocs, maintaining operational continuity and unlocking cloud-native benefits while empowering customer service and real-time reporting.
- The collaboration between Vodafone Italy and Amdocs showcases the power of cloud innovation in unifying data, AI integration, and operational efficiency, driving significant growth and value.
- The modernized data foundation empowers Vodafone to improve customer services, enhance productivity, and accelerate time-to-market, reflecting the success of their data-driven journey.
- The partnership's focus on AI and data services exemplifies how cloud-powered initiatives can optimize customer experience, IT efficiency, and data-driven growth in organizations.
Cloudblog | 27 Feb, 2025
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Amdocs FAQs
When was Amdocs founded?
Amdocs was founded in 1982. The company has been operating for 43 years primarily in the Software Product sector.
Where is the Amdocs headquarters located?
Amdocs is headquartered in Chesterfield,Missouri.
How many employees does Amdocs have in India?
Amdocs currently has more than 17,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Amdocs based on the number of reviews submitted on AmbitionBox.
Does Amdocs have good work-life balance?
Amdocs has a Work-Life Balance Rating of 3.6 out of 5 based on 4,300+ employee reviews on AmbitionBox. 71% employees rated Amdocs 4 or above, while 29% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Amdocs work-life balance reviews for more details.
Is Amdocs good for career growth?
Career growth at Amdocs is rated as moderate, with a promotions and appraisal rating of 3.0. 29% employees rated Amdocs 3 or below, while 71% employees rated it 4 or above on promotions / appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Amdocs promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in Amdocs?
Working at Amdocs comes with several advantages and disadvantages. It is highly rated for company culture. However, it is poorly rated for promotions / appraisal, work satisfaction and skill development, based on 4,300+ employee reviews on AmbitionBox.
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