Assistant Manager Operations

400+ Assistant Manager Operations Interview Questions and Answers

Updated 17 Jun 2025
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Q. What can you tell me about the XLOOKUP function?

Ans.

xlookup is a function in Excel that allows you to search for a value in a table and return a corresponding value in the same row.

  • xlookup is a newer function in Excel that replaces vlookup and hlookup

  • It can search for values both horizontally and vertically

  • It can return exact matches, approximate matches, and even return values from a range of cells

  • It is a more flexible and powerful function than vlookup and hlookup

6d ago

Q. When processing the disbursement file, which documents are acceptable as proof of property?

Ans.

Acceptable property proof docs for disbursement file processing.

  • Acceptable property proof docs include sale deed, title deed, lease agreement, property tax receipt, etc.

  • The document should be in the name of the borrower or co-borrower.

  • The document should be valid and not expired.

  • The document should be clear and legible.

  • The document should be verified and approved by the legal team.

Assistant Manager Operations Interview Questions and Answers for Freshers

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Asked in Housing.com

1d ago

Q. How do you think rental real estate works in India?

Ans.

Rental real estate in India is a thriving market with high demand and various factors influencing its functioning.

  • Rental real estate in India is driven by factors such as location, property type, and market demand.

  • The rental market in India is highly competitive, especially in major cities like Mumbai, Delhi, and Bangalore.

  • Property owners can earn rental income by leasing out residential or commercial properties.

  • Rent agreements in India typically involve a fixed term, securit...read more

6d ago

Q. Which documents are required when processing a private limited company's file?

Ans.

The documents required for processing a PVT. LTD. company's file include incorporation documents, memorandum and articles of association, board resolution, and audited financial statements.

  • Incorporation documents

  • Memorandum and articles of association

  • Board resolution

  • Audited financial statements

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Asked in Axis Bank

2d ago

Q. How would you handle an angry customer when you have several other customers to deal with and 15 RTGS transactions to process before the cutoff time?

Ans.

I would prioritize the angry customer while efficiently managing the other customers and RTGs.

  • Acknowledge the customer's anger and apologize for any inconvenience caused

  • Listen actively to understand their concerns and empathize with their frustration

  • Offer a solution or alternative that addresses their issue

  • If necessary, involve a higher authority or supervisor to resolve the problem

  • Ensure that the other customers and RTGs are not neglected by delegating tasks or seeking assis...read more

6d ago

Q. Can you cite an example where your judgment or problem-solving skills helped resolve a problem in the process?

Ans.

Yes, I once used my analytical skills to identify a bottleneck in the production process and implemented a solution to increase efficiency.

  • Identified a bottleneck in the production process

  • Analyzed data to determine root cause

  • Implemented a solution to increase efficiency

  • Resulted in a 20% increase in production output

Assistant Manager Operations Jobs

Assistant Manager Operations 4-10 years
HSBC electronic data processing india pvt ltd
3.9
₹ 8 L/yr - ₹ 12 L/yr
(AmbitionBox estimate)
Bangalore / Bengaluru
Assistant Operations Manager 3-8 years
Teleperformance (TP)
3.9
Thane
Assistant Operations Manager 5-10 years
Teleperformance (TP)
3.9
₹ 8 L/yr - ₹ 9 L/yr
(AmbitionBox estimate)
Mumbai

Asked in Housing.com

5d ago

Q. Case Study 1: How many women travel in a Delhi metro line on a Saturday

Ans.

The exact number of women traveling in a Delhi metro line on a Saturday is not available.

  • The Delhi metro authorities do not provide real-time data on the number of women passengers.

  • The number of women traveling on a Saturday can vary depending on various factors such as time of day, specific metro line, and events happening in the city.

  • To determine the exact number, a survey or data collection process would be required.

  • The Delhi metro authorities may have historical data on t...read more

6d ago

Q. Can you cite an example wherein your suggestion has improved the service delivery or customer satisfaction of your process / business

Ans.

Yes, I suggested implementing a customer feedback system which improved customer satisfaction by 20%.

  • Suggested implementing a customer feedback system

  • Collected feedback from customers through surveys and feedback forms

  • Analyzed the feedback and identified areas of improvement

  • Implemented changes based on the feedback

  • Customer satisfaction improved by 20%

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Asked in Cinépolis

4d ago

Q. Control wastage Process of customer recovery Inventory control Team engagement Team Training

Ans.

Control wastage, customer recovery, inventory control, team engagement, and team training are key aspects of Assistant Manager Operations role.

  • Control wastage: Implementing measures to minimize wastage of resources, such as implementing efficient processes and monitoring usage.

  • Customer recovery process: Developing strategies to address customer complaints and ensure their satisfaction, such as offering refunds, replacements, or discounts.

  • Inventory control: Managing inventory ...read more

1d ago

Q. How do you control attrition and shrinkage?

Ans.

Attrition and shrinkage can be controlled through effective communication, employee engagement, and regular training.

  • Regularly communicate with employees to understand their concerns and address them promptly

  • Create a positive work environment that fosters employee engagement and loyalty

  • Provide regular training and development opportunities to help employees grow and feel valued

  • Implement effective performance management systems to identify and address issues before they become...read more

Asked in Cinépolis

2d ago

Q. Do you have any exposure towards profit and loss account? Tell me something about your current outlet's performance.

Ans.

Yes, I have exposure to profit and loss accounts. Currently, our outlet has been performing well with consistent growth in revenue and profitability.

  • I have experience analyzing profit and loss accounts to track financial performance

  • Our outlet has shown steady growth in revenue over the past year

  • We have implemented cost-saving measures that have positively impacted our profitability

  • I regularly review financial reports to identify areas for improvement

Asked in Housing.com

4d ago

Q. How many Nike shoes are sold in India during the sale season?

Ans.

The number of Nike shoes sold in India during sale season is not available.

  • Data on the number of Nike shoes sold in India during sale season is not provided.

  • The exact number of Nike shoes sold during sale season can vary each year.

  • Sales data for Nike shoes in India during sale season is not publicly available.

Q. Describe your experience with change management and provide an example.

Ans.

Change management involves planning, implementing, and monitoring changes to improve organizational effectiveness.

  • Identify the need for change

  • Develop a plan for change

  • Communicate the change to stakeholders

  • Implement the change

  • Monitor and evaluate the change

  • Example: Implementing a new software system to improve efficiency

Asked in Housing.com

1d ago

Q. How do you think financial markets impact real estate?

Ans.

Financial markets have a significant impact on real estate by influencing interest rates, investment flows, and property values.

  • Interest rates: Changes in interest rates affect mortgage rates, making it more or less affordable for individuals to buy homes.

  • Investment flows: Investors often allocate funds between financial markets and real estate, impacting property prices and demand.

  • Property values: Economic conditions and investor sentiment in financial markets can influence ...read more

Q. What is the difference between project management and conflict management?

Ans.

Project management focuses on planning and executing projects, while conflict management deals with resolving disputes and disagreements within a team or organization.

  • Project management involves defining project goals, creating a project plan, allocating resources, and monitoring progress.

  • Conflict management involves identifying and addressing conflicts, facilitating communication, and finding solutions that satisfy all parties involved.

  • Project management ensures successful c...read more

Asked in HDFC Bank

4d ago

Q. What is the best way to get more business .like from where you can get business

Ans.

The best way to get more business is to focus on customer satisfaction and word-of-mouth marketing.

  • Provide excellent customer service to ensure customer satisfaction

  • Encourage satisfied customers to refer friends and family

  • Utilize social media and online marketing to reach a wider audience

  • Attend industry events and network with potential clients

  • Offer promotions or discounts to attract new customers

Asked in HDFC Bank

3d ago

Q. What is the difference between net banking and traditional banking?

Ans.

Net banking is online banking while traditional banking involves physical transactions at a bank branch.

  • Net banking allows customers to access their accounts and perform transactions online.

  • Traditional banking involves physically visiting a bank branch to perform transactions.

  • Net banking is available 24/7 while traditional banking has limited hours of operation.

  • Net banking is more convenient and faster while traditional banking can be time-consuming.

  • Examples of net banking in...read more

Q. In Bank Reconciliation, why are there differences, and how can they be adjusted?

Ans.

Bank reconciliation shows differences due to timing discrepancies or errors. Adjustments are made to correct these discrepancies.

  • Differences in bank reconciliation can be due to timing discrepancies, such as outstanding checks or deposits.

  • Errors in recording transactions can also lead to differences in bank reconciliation.

  • Adjustments are made by identifying the source of the difference and making the necessary corrections in the accounting records.

  • For example, if a check issu...read more

Asked in Infosys BPM

3d ago

Q. What automation ideas have you implemented or suggested in your current processes?

Ans.

Implemented automation ideas include introducing automated email notifications for order status updates and setting up automated data backups.

  • Introduced automated email notifications for order status updates to improve communication with customers

  • Set up automated data backups to ensure data security and prevent loss

  • Suggested implementing automated inventory management system to streamline operations and reduce manual errors

Asked in Infosys BPM

1d ago

Q. What is the process for recording a depreciation entry in accounting?

Ans.

Depreciation entry in accounting involves allocating the cost of an asset over its useful life.

  • Calculate the depreciation expense using a chosen method (straight-line, double-declining balance, units of production, etc.)

  • Debit the depreciation expense account and credit the accumulated depreciation account

  • Adjust the book value of the asset on the balance sheet

  • Repeat the process each accounting period until the asset is fully depreciated

2d ago

Q. How will you ensure that your product is produced according to your standards?

Ans.

We will ensure product quality through regular inspections and testing.

  • Regular inspections will be conducted during the production process.

  • Samples will be taken and tested to ensure they meet our standards.

  • We will have a quality control team to oversee the production process.

  • Any deviations from our standards will be addressed and corrected immediately.

  • Customer feedback will also be taken into consideration to improve our product.

Q. What specific security systems or technologies have you utilized in your previous roles?

Ans.

In my previous roles, I have utilized access control systems, CCTV cameras, and biometric scanners for security purposes.

  • Access control systems

  • CCTV cameras

  • Biometric scanners

4d ago

Q. You do not have any SAP experience. How will you manage a position where SAP is used for all operation-related processes?

Ans.

I am confident in my ability to quickly learn and adapt to new systems like SAP.

  • I have a strong background in operations management and can apply my skills to learn SAP efficiently.

  • I am a quick learner and have successfully adapted to new technologies in the past.

  • I am willing to undergo training or seek guidance from colleagues who are experienced with SAP.

  • I can leverage my existing knowledge of operations processes to understand and utilize SAP effectively.

2d ago

Q. Share insights on how you handled high volumes or peak volumes.

Ans.

I have handled high volumes by optimizing processes, prioritizing tasks, and delegating responsibilities.

  • Analyzed data to identify peak periods and prepared staff accordingly

  • Implemented automation to reduce manual workload during high volumes

  • Prioritized tasks based on urgency and importance

  • Delegated responsibilities to team members based on their strengths and skills

  • Monitored performance and made adjustments as needed

Asked in Infosys BPM

2d ago

Q. What is the case study regarding the entry for accrued expenses?

Ans.

Accrued expenses refer to expenses that have been incurred but not yet paid.

  • Accrued expenses are recorded as liabilities on the balance sheet.

  • They are typically recognized at the end of an accounting period.

  • Examples include accrued salaries, interest, and utilities.

  • Accrued expenses are important for accurate financial reporting.

Asked in Housing.com

6d ago

Q. Estimate the money spent on rental housing in Mumbai for 1BHK and 2BHK apartments.

Ans.

The estimated money spent on rental housing in Bombay for 1BHK and 2BHK apartments depends on various factors such as location, amenities, and demand.

  • The rental prices for 1BHK and 2BHK apartments vary depending on the location in Bombay.

  • The rental prices are higher in areas like South Bombay, Bandra, and Juhu compared to suburbs like Thane and Navi Mumbai.

  • The rental prices also depend on the amenities provided by the apartment complex such as gym, swimming pool, and parking ...read more

2d ago

Q. How do you perform sanity checks within your teams?

Ans.

Sanity checks are performed by setting clear expectations, monitoring progress, and verifying results.

  • Establish clear guidelines and expectations for tasks

  • Monitor progress regularly to ensure adherence to guidelines

  • Verify results through testing and analysis

  • Encourage team members to report any issues or concerns

  • Provide feedback and coaching to improve performance

Q. How do you evaluate and address security risks within an organization?

Ans.

I evaluate security risks by conducting risk assessments, implementing security measures, training staff, and monitoring for potential threats.

  • Conduct regular risk assessments to identify potential security vulnerabilities

  • Implement security measures such as access control, surveillance systems, and cybersecurity protocols

  • Train staff on security protocols and procedures to ensure awareness and compliance

  • Monitor for potential threats through security audits, incident response p...read more

Asked in Cinépolis

3d ago

Q. Do you face variations in stock and inventory? According to you, what are possible reasons? How could you avoid them?

Ans.

Yes, variations in stock and inventory are common in operations. Possible reasons include demand fluctuations, supplier delays, and inaccurate forecasting.

  • Demand fluctuations due to seasonal trends or unexpected changes in consumer behavior

  • Supplier delays in delivering goods on time, leading to stock shortages

  • Inaccurate forecasting of demand, resulting in overstock or stockouts

  • Issues with quality control leading to damaged or unsellable inventory

  • Theft or shrinkage of inventor...read more

Asked in Spark Minda

5d ago

Q. Regarding injection molding defects, how do you control them and manage flow out control?

Ans.

Controlling injection molding defects involves process optimization, material selection, and regular maintenance.

  • Optimize temperature settings: Ensure the melt temperature is appropriate for the material to prevent issues like warping.

  • Control injection speed: Adjusting the speed can help reduce defects like short shots or excessive flash.

  • Regular maintenance: Routine checks on machinery can prevent defects caused by wear and tear.

  • Material selection: Use high-quality materials ...read more

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