International Voice Nonvoice Process
International Voice Nonvoice Process Interview Questions and Answers

Asked in Creative Hands HR Consultancy

Q. How many rounds of interviews are there, and what types of questions are asked in each round?
The interview process typically involves 2-3 rounds with various questions assessing skills and fit for the role.
Round 1: HR interview focusing on your resume and basic qualifications.
Round 2: Technical interview assessing specific skills related to the voice/non-voice process.
Round 3: Final interview with management to evaluate cultural fit and long-term potential.

Asked in Wipro Consumer Care & Lighting

Q. What happens if targets are not met and how does it affect company salaries?
Meeting targets is crucial for salary incentives; performance impacts compensation in many companies.
Targets are often tied to performance metrics; failing to meet them can affect bonuses.
For example, in sales, if a team doesn't reach its quota, commissions may be reduced.
In customer service, if satisfaction scores are low, it might lead to fewer rewards.
Companies may implement a tiered salary structure based on performance levels.
International Voice Nonvoice Process Interview Questions and Answers for Freshers

Asked in Wipro Consumer Care & Lighting

Q. What is the salary you are offering?
The salary for the International Voice Nonvoice Process is competitive and will be discussed during the interview.
Salary will be discussed during the interview
It is competitive
Depends on the position and experience
May include additional benefits such as health insurance and paid time off

Asked in iEnergizer

Q. What is customer service?
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer queries and concerns promptly and efficiently.
It includes providing information about products or services, handling complaints, and resolving issues.
Good customer service can lead to customer loyalty and positive word-of-mouth marketing.
Examples of good customer service include personalized interactions, timely responses, and...read more

Asked in RND Softech

Q. Do you know how to write Kannada?
Yes, I can write in Kannada, which is a rich and expressive language spoken primarily in the Indian state of Karnataka.
Kannada has its own script, which is syllabic and consists of vowels and consonants.
I can write basic sentences, such as 'ನಾನು ಕನ್ನಡ ಬರೆಯುತ್ತೇನೆ' (I can write in Kannada).
I am familiar with Kannada grammar and vocabulary, allowing me to construct meaningful sentences.
I can also write in different styles, such as formal and informal Kannada.

Asked in ICICI Bank

Q. Is this a target-based job?
Yes, this role is target-based, focusing on achieving specific performance metrics to ensure efficiency and productivity.
Targets may include call handling time, customer satisfaction scores, and sales conversions.
For example, agents might be required to handle 100 calls per day.
Meeting targets can lead to bonuses or recognition within the team.
Targets help maintain a high level of service and accountability.
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