Transaction Risk Investigator
Transaction Risk Investigator Interview Questions and Answers for Freshers

Asked in Amazon

Q. If a seller wants to sell a phone worth 60k at 7k on amazon then would you allow him? If not then why? And what are the things you wanna confirm before allowing him to sell his product in your website?
No, I would not allow the seller to sell the phone at such a low price. I would confirm the authenticity of the product and the seller's credentials.
Confirm authenticity of the product
Verify seller's credentials
Check for any suspicious activity or fraud
Ensure compliance with Amazon's policies and guidelines

Asked in Amazon

Q. What do you know about risk management?
Risk management involves identifying, assessing, and prioritizing risks to minimize their impact on an organization.
Risk management is a process of identifying potential risks and taking steps to mitigate them.
It involves assessing the likelihood and impact of risks, and prioritizing them based on their severity.
Risk management strategies may include risk avoidance, risk reduction, risk transfer, or risk acceptance.
Examples of risks that may be managed include financial risks...read more

Asked in Amazon

Q. How can you identify fraudulent transactions?
Fraud transactions can be identified through various methods.
Checking for unusual activity or behavior
Verifying the identity of the person making the transaction
Analyzing transaction patterns and history
Using fraud detection software and tools
Monitoring for high-risk transactions or locations
Investigating any suspicious activity or alerts
Collaborating with other departments or agencies for information sharing
Educating customers on how to protect themselves from fraud

Asked in Amazon

Q. What are the types of Frauds and how to identify in the field of e commerce from buyers end?
Types of frauds in e-commerce and how to identify them from the buyer's end
Identity theft: Look for suspicious account activity or multiple accounts with the same personal information.
Phishing scams: Be cautious of emails or messages asking for personal or financial information.
Chargeback fraud: Monitor for frequent chargebacks or suspicious refund requests.
Account takeover: Watch for sudden changes in account details or unauthorized purchases.
Friendly fraud: Pay attention to...read more

Asked in Amazon

Q. What kind of frauds happen in the retail market through online applications?
Frauds in retail market through online applications include account takeover, fake reviews, and phishing scams.
Account takeover: Hackers gain access to a customer's account and make unauthorized purchases.
Fake reviews: Sellers create fake accounts to leave positive reviews for their products.
Phishing scams: Fraudsters send fake emails or messages pretending to be from a legitimate retailer to steal personal information.

Asked in Amazon

Q. What are the Leadership principles of Amazon?
The leadership principles of Amazon are a set of guidelines that shape the company's culture and decision-making process.
Customer Obsession: Leaders start with the customer and work backward. They work to earn and keep customer trust.
Ownership: Leaders act on behalf of the entire company. They think long term and don't sacrifice long-term value for short-term results.
Invent and Simplify: Leaders seek out new solutions and constantly strive to simplify processes.
Are Right, A L...read more
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Asked in Amazon

Q. What is java, dbms, sql etc..
Java is a programming language, DBMS is a software system for managing databases, and SQL is a language used to manage data in DBMS.
Java is used for developing applications and runs on various platforms.
DBMS is used for creating, managing, and manipulating databases.
SQL is used to retrieve and manipulate data stored in a database.
Examples of DBMS include Oracle, MySQL, and Microsoft SQL Server.
Examples of Java applications include Android apps and enterprise software.

Asked in Accenture

Q. What do you know About Content Moderation.
Content moderation involves monitoring and managing user-generated content to ensure compliance with community guidelines and safety standards.
Content moderation can be manual or automated, using AI tools to filter inappropriate content.
Examples of moderated content include social media posts, comments, and user-uploaded images.
Moderators assess content for hate speech, harassment, and misinformation, ensuring a safe online environment.
Platforms like Facebook and YouTube empl...read more
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Asked in Amazon

Q. How will you satisfy the customer?
I will satisfy the customer by providing timely and accurate resolution to their concerns.
Listen actively to understand the customer's issue
Communicate clearly and empathetically
Offer solutions or alternatives to resolve the problem
Follow up to ensure customer satisfaction
Provide excellent customer service at all times

Asked in Wipro

Q. What is Phishing?
Phishing is a cyber attack that tricks individuals into revealing sensitive information by masquerading as a trustworthy entity.
Phishing often occurs through emails that appear to be from legitimate sources, like banks or social media.
Example: An email claiming to be from your bank asking you to verify your account details.
Phishing can also occur via fake websites that mimic real ones to capture login credentials.
Example: A website that looks like PayPal but is designed to st...read more
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