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Amazon

4.0

based on 27.7k Reviews

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Amazon Customer Service Associate Mumbai Reviews

Updated 2 Feb, 2025

Category Ratings

5.0

Company Culture

4.0

Work-Life Balance

4.0

Work Satisfaction

3.6

Job Security

3.3

Skill Development

2.9

Salary

2.3

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Gender based rating

4.0

Rated by Women

3 reviews

5.0

Rated by Men

2 reviews

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5 reviews found

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Amazon Customer Service Associate Interview Questions

A Customer Service Associate was asked 1mo agoQ. How do you handle customer product inquiries?

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A Customer Service Associate was asked 1mo agoQ. What is the scope of customer structure?

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Get interview-ready with top interview questions & answers

A Customer Service Associate was asked 1mo agoQ. What is the structure of management within an organization?

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A Customer Service Associate was asked 1mo agoQ. How can customer service satisfaction be improved?

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A Customer Service Associate was asked 1mo agoQ. What are the responsibilities of a customer service assistant?

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Top Rated Mega Company - 2025

Top Rated Company for Women - 2025

Top Rated Internet/Product Company - 2025

#7 Top Rated Mega Company - 2024

#1 Top Rated Company for Women - 2024

#1 Top Rated Internet/Product Company - 2024

HQ - Seattle,Washington, United States

Internet

1 Lakh+ Employees (India)

Public

Media & Entertainment

Software Product

IT Services & Consulting

Emerging Technologies

Logistics

Urban Transport

Retail

People also ask about Amazon, Mumbai Customer Service Associates

Is Amazon, Mumbai a good place to work for Customer Service Associates?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 5 employee reviews, it's clear that most customer service associates have a positive experience working at Amazon, Mumbai. Company culture holds the highest rating at 5.0, while career growth is rated the lowest amongst all factors at 2.3.

Does Amazon, Mumbai pay their Customer Service Associates well?

According to AmbitionBox reviews, Amazon, Mumbai customer service associates rate their salary and benefits at 2.9 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Amazon, Mumbai's customer service associates salaries here .

How is the work culture at Amazon, Mumbai for Customer Service Associates?

Work culture at Amazon, Mumbai for customer service associates is rated 5.0 out of 5 by 5 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon, Mumbai.

How is the job security at Amazon, Mumbai for Customer Service Associates?

Based on 5 reviews on AmbitionBox, Amazon, Mumbai's customer service associates rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Amazon, Mumbai.

Amazon Customer Service Associate Reviews by Locations

Amazon Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you.