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Exotel
3.0
based on 135 Reviews
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Exotel "Senior Management" Reviews
Updated 31 Jul, 2025
Top Mentions in Exotel Reviews
32 reviews found
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Likes: As a fresher, Exotel can be a good opportunity to start your career. You get hands-on exposure to multiple tools and technologies, which helps in building your technical skills and product knowledge. The work mode is flexible and the food provided is quite good, which adds to the daily work comfort. Dislikes: The product has frequent issues and bugs, leading to repetitive customer tickets with no timely or permanent solutions<mark style="background-color: #fff5e4;">. There's a lack of proper support from team leads and managers</mark>. Micromanagement is a common issue, and employees often face unnecessary comparisons and blame games. Rec... Read More
Work Details
Work policy: 4 days a week
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Likes: Good place for only SDE-1 they can learn things rapidly Dislikes: No Job security, layoff can be happened anytime.<mark style="background-color: #fff5e4;">
Leadership team is not clear about project, they priorities and de-priorities product very frequent</mark>.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: Salaries are good. Dislikes: They are not clear about how to spend the money. Hire fire is like a daily routine for them.<mark style="background-color: #fff5e4;">
Upper management is not supportive at all</mark>.
No work culture.
They never stay on their words and keep changing the rules.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Exotel Interview Questions
Likes: Job is not secure
<mark style="background-color: #fff5e4;">
Management (manager/senior manager) ke bato pr belive kr ke aache resource ko v layoff ka shikar bnya gya </mark> Dislikes: Dislike
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Likes: Nothing Dislikes: <mark style="background-color: #fff5e4;">Poor management in tech support team</mark>.
Biased behavior from team lead.
Work culture was demotivating with limited support for employee concerns.
Read Exotel Reviews based on designations
Likes: <mark style="background-color: #fff5e4;">Exotel + Ameyo + Cogno got meged after that almost all leadership and mid management of Ameyo and Cogno has left or fired</mark>.
The company was burning a lot of cash now as per news exotel has just started making profit in the books.
Thought from a learning, innovation and growth perspectiv... Read More Dislikes: Frequent change in Sales Starategy. Pricesly each quarter comapny changed their sales strategy and each account manager was getting new set of accounts so it became very difficult for customer or sales account manager to build a positive relationship.
Moreover the ring fencing of accounts among sales AM has done some injustice that... Read More
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Likes: Nothing really Dislikes: There is a<mark style="background-color: #fff5e4;"> lot of politics in the organization
The Leadership vision keeps on changing
They are partial </mark>to their older employees
No appraisal
They are always firing their employees, so no job safety 
You are reading trusted reviews. Keep reading to find out more about Exotel.
Likes: Nothing Dislikes: <mark style="background-color: #fff5e4;">Upper management and HR are very toxic</mark>
Likes: Good company with great leader's Dislikes: <mark style="background-color: #fff5e4;">Internal team management disspointes to juniors guys and blaming </mark>
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: Salary comes on time Dislikes: No proper goals<mark style="background-color: #fff5e4;">.
leadership itself is confused and still not able to figure out what to do after merger</mark>.
No respect for employees.
Silent layoffs
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Likes: Ameyo was good. Post merger with exotel it become hell<mark style="background-color: #fff5e4;">.Ameyo management also behave like animal</mark> Dislikes: If you do not have any option then you can go for this organization. They dont know Servent leadership. People are working in lobby.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Likes: Good Salary above market standards. People are nice. Dislikes: <mark style="background-color: #fff5e4;">Management, since they don’t have vision for company. </mark>Putting lots of pressure & no work ethics. No system in place and expectations are we are working in MNC which is not the case. CFO of a company is so harsh with team and HR doesn’t take notice of it. Soon people will take an exit if... Read More
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Likes: <mark style="background-color: #fff5e4;">Good work culture and management guys are very helpfull n friendly</mark>. Dislikes: Appraisal
Likes: Salary come at time Dislikes: No work life balance<mark style="background-color: #fff5e4;">
No clarity to management what path they want to choose</mark>
No job security
People laid off with absurd reasons
Likes: Work life balance is good Dislikes: No job security. Anytime management can tell you that you have been laid off.
Work culture is bad
No respect for employees
<mark style="background-color: #fff5e4;">
Management is poor </mark>
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Likes: Before merger with exotel everything was to be liked. Dislikes: Since, the merger with Exotel zeal, and enthusiasm have taken a fall<mark style="background-color: #fff5e4;">. Upper management blames employees for decisions made by them</mark>.
Too much transparency is bad. Exotel is a prime example of that.
Likes: The amazing helping nature wherever you struck some issues Dislikes: 1. Job Security
2<mark style="background-color: #fff5e4;">. Not ready keep people who are working hard and meeting management goals</mark>
Likes: Salary on time Dislikes: <mark style="background-color: #fff5e4;">senior management </mark>
Work Details
Work related travel: This is a desk job.
Likes: NA Dislikes: <mark style="background-color: #fff5e4;">Leadership skills are worst of managers</mark>
Discrimination of north nd south openly
Licking people with zero knowledge
Aggressive behaviour of managers
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Likes: During initial days lot of enthusiasm as needs to be lots good work to be done with free hands and within organisations change it was worst experience of my carrier. Dislikes: <mark style="background-color: #fff5e4;">Leadership level doesn’t have vision on what is the next 3 years plan</mark>. Biased leadership where procurement team is one of the worst and leads and takes all technical responsibility which is worst and bringing down the company reputation badly and still everyone support is it isn’t fun... Read More
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.
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People also ask about Exotel
Is Exotel a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 32 employee reviews, it's clear that most employees have an average experience working at Exotel.
Salary & Benefits holds the highest rating at 3.3, while job security is rated the lowest amongst all factors at 2.3.
Read reviews about
salary & benefits
and
job security
on AmbitionBox.
Does Exotel pay their employees well?
According to AmbitionBox reviews, Exotel employees rate their salary and benefits at 3.3 out of 5, based on 32 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Exotel salaries
here
and to read reviews specifically about salary and benefits at Exotel,
click here
.
How is the work culture at Exotel?
Work culture at Exotel is rated 2.9 out of 5 by 32 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Exotel,
click here
.
How is the job security at Exotel?
Based on 32 reviews on AmbitionBox, Exotel employees rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Exotel. To read reviews about job security at Exotel,
click here
.
Is work from home available at Exotel?
According to 17 AmbitionBox reviews, Exotel does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance,
click here.
How do I get a job at Exotel?
To get a job at Exotel, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Exotel interview questions and practice your responses to prepare thoroughly.
Exotel Reviews by Designations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 32 Exotel reviews submitted by Exotel employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Exotel is the right company for you. 89% of employees reported the working days at Exotel as Mon...Exotel Salaries in India
| Product Support Engineer 44 salaries |   Unlock₹4.5 L/yr - ₹8.5 L/yr |
| Customer Success Manager 29 salaries | Unlock ₹10.1 L/yr - ₹16.7 L/yr |
| Product Manager 25 salaries | Unlock ₹20 L/yr - ₹28 L/yr |
| Software Engineer 24 salaries | Unlock ₹9.9 L/yr - ₹18.2 L/yr |
| Senior Customer Success Manager 21 salaries | Unlock ₹14.6 L/yr - ₹26.4 L/yr |
Employee Benefits at Exotel
Health insurance
3 total responses
Child care facility
1 total responses
Job/Soft skill training
1 total responses
Retirement benefits
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