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FedEx Express

3.9

based on 1.3k Reviews

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FedEx Express Customer Success, Service & Operations Department Reviews

Updated 17 Jun, 2025

Category Ratings

4.0

Job Security

3.9

Company Culture

3.9

Work-Life Balance

3.8

Skill Development

3.8

Work Satisfaction

3.7

Salary

3.3

Promotions

What employees say about FedEx Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

75% employees reported

Monday to Saturday

40% employees reported

Flexible timing

58% employees reported

No travel

52% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

45 reviews

4.0

Rated by Men

147 reviews

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Explore Reviews by Department

View All

Procurement & Supply Chain

4.3

• 291 reviews

Customer Success, Service & Operations

4.0

• 199 reviews

Sales & Business Development

4.1

• 76 reviews

Engineering - Software & QA

3.1

• 67 reviews

Top Mentions in FedEx Express Customer Success, Service & Operations Department Reviews

199 reviews found

Sort By: Popular

Team Lead in New Delhi

Full Time

Voice / Blended Department

1.0

updated on 18 May 2025

Likes

Nothing, I joined looking at brand logo but in real this company is years back from the current world

Dislikes

People here are so old and they started screaming if we try to upskill them, they just wanted to stay in their comfort zone.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Supervisor in Farrukhnagar

Full Time

Operations Support Department

5.0

updated on 27 Mar 2025

Likes

Started there in 1991, worked at airport ramp, taught to use all equipment, loading & unloading aircraft. Physically fit. Taught to handle & load hazardous materials. Became a courier, learning new routes & delivery areas. They sent me to Tractor trailer school. Got to fly in the cockpit behind the pilot to get to training classes. Flew to Hawaii for low fare

Dislikes

I just need to vent. As a Fed-ex employee I enjoy scanning boxes because I hate unloading. So then I saw on the board that I'm unloading like one of the managers know that. I do the best I can as an unloaded but manager kept coming to check up on me every 20 minutes I do what I can. Then he's like I have to go faster. At that point I'm frustrated. We get done with it. Also, by the way I was alone and there was a bunch of IC's. We do the 2nd truck and it was full of IC's to the brim. I go at a good pace and then comes back and comes at 6:45 to tell me that by 7:20 I should be inside the belly which I find impossible. I wasn't even halfway. He comes back and tells us to go home. I'm just really upset and I'm trying to find another job. This isn't it. 😕...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Operations Executive in Jaipur

Full Time

Operations Department

5.0

updated on 17 Jun 2025

Likes

Good working system

Dislikes

Not dislikes

Work Details

Work timings: Flexible Timings

Work related travel: This job involves International Travel.

FedEx Express Interview Questions

A Senior Software Engineer was asked 11mo agoQ. How do you identify and solve race conditions?

Read all Senior Software Engineer quest...

A Decision Scientist was asked Q. What is a confusion matrix?

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Get interview-ready with top interview questions & answers

A Data Scientist was asked Q. Draw a confusion matrix on the board.

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A Market Analyst was asked 2w agoQ. How do you create reports using Power BI?

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A Software Engineer2 was asked Q. Explain the use of try-catch blocks for resource management.

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Customer Support Executive in Pune

Full Time

Voice / Blended Department

1.0

updated on 18 Nov 2024

Likes

Shift Timings as it has day shift

Dislikes

Hate the work environment, not at all happening environment and too much of politics and favorism.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

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Jobs at FedEx Express

View All

Operation Support Agent

Kolkata

1 - 3 Yrs

Not Disclosed

Senior Data Scientist

Pune +2

5 - 8 Yrs

Not Disclosed

Sales Solution Specialist(Sales Compensation)

Mumbai

2 - 4 Yrs

Not Disclosed

HQ - Moon Township, United States (USA)

Logistics

1k-5k Employees (India)

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 199 FedEx Express reviews submitted by FedEx Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FedEx Express is the right company for you. 40% of employees reported the working...

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FedEx Express Customer Success, Service & Operations Department Reviews Reviews

FedEx Express Salaries in Customer Success, Service & Operations Department in India

Customer Care Executive 39 salaries	Unlock ₹1.9 L/yr - ₹3.8 L/yr
Customer Service Executive 29 salaries	Unlock ₹1.8 L/yr - ₹4.3 L/yr
Customer Service Representative 26 salaries	Unlock ₹2.3 L/yr - ₹5 L/yr
Customer Service Associate 19 salaries	Unlock ₹2 L/yr - ₹3.6 L/yr
Customer Care Representative 17 salaries	Unlock ₹2.1 L/yr - ₹4 L/yr