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Firstcall Teleservices

4.3

based on 14 Reviews

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Firstcall Teleservices Reviews

Updated 6 Apr, 2025

Category Ratings

4.1

Skill Development

4.1

Promotions

3.8

Job Security

3.7

Work-Life Balance

3.7

Work Satisfaction

3.6

Company Culture

3.2

Salary

What employees say about Firstcall Teleservices?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

86% employees reported

Flexible timing

50% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

3 reviews

4.1

Rated by Men

7 reviews

View more detailed insights

Firstcall Teleservices is rated 4.3 out of 5 stars on AmbitionBox, based on 14 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wi... Read more

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14 reviews found

Sort By: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

4.0

updated on 10 Jun 2023

Likes

Yes, I would like to know if I work is any project it's do well know we realized our Process with any solutions to problems but I mean a Good Empathetic Energy.....?!

Dislikes

It's not properly doing staffs it's any Project employees not well Good there no Respect with our senior's....??

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel.

You are reading trusted reviews. Keep reading to find out more about Firstcall Teleservices.

Customer Service in Vanasthalipuram

Voice / Blended Department

5.0

updated on 22 May 2022

Likes

Positive nd friendly environment No hesitation from team leaders. They do explain everything in details. Hygienic nd neat. Complete positive vibes

Dislikes

Wash area

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

senior Care Executive

Business Intelligence & Analytics Department

5.0

updated on 27 Sep 2019

Likes

Better job with better environment

Dislikes

That I can't express

Work Details

As a Quality Analyst and Strainer My work was auditing the complete calls completely done by executives And to make them know what mistake they made on call and my also work was to make them understand how to recover from that particular mistake.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Daily Office Life

a news reporter

They make fun of me for repeating outfits at work🥹

There are 5 of us girls on the team. The other 4 s... read more

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HQ - hyderābād, telangana, india

BPO

51-200 Employees (India)

Analytics & KPO

People also ask about Firstcall Teleservices

Is Firstcall Teleservices a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 14 employee reviews, it's clear that most employees have a positive experience working at Firstcall Teleservices. Skill development holds the highest rating at 4.1, while salary & benefits is rated the lowest amongst all factors at 3.2.

Does Firstcall Teleservices pay their employees well?

According to AmbitionBox reviews, Firstcall Teleservices employees rate their salary and benefits at 3.2 out of 5, based on 14 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstcall Teleservices salaries here .

How is the work culture at Firstcall Teleservices?

Work culture at Firstcall Teleservices is rated 3.6 out of 5 by 14 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Firstcall Teleservices?

Based on 14 reviews on AmbitionBox, Firstcall Teleservices employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstcall Teleservices.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 Firstcall Teleservices reviews submitted by Firstcall Teleservices employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstcall Teleservices is the right company for you. 86% of empl...

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Firstcall Teleservices Salaries in India

Customer Support Executive 5 salaries	Unlock ₹1.2 L/yr - ₹2.5 L/yr
Telecalling Executive 4 salaries	Unlock ₹2 L/yr - ₹2.2 L/yr
Customer Care Executive 4 salaries	Unlock ₹1.7 L/yr - ₹2 L/yr
Customer Service Executive 3 salaries	Unlock ₹0.6 L/yr - ₹2.2 L/yr
BPO Executive 3 salaries	Unlock ₹1.2 L/yr - ₹2.4 L/yr