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Jio Customer Care Executive Reviews

Updated 14 Jul, 2025

Overall Rating

info
4.0/5
based on 158 reviews

Rating Distribution

Star
5

86 (54.4%)

Star
4

27 (17.1%)

Star
3

18 (11.4%)

Star
2

2 (1.3%)

Star
1

25 (15.8%)

Category Ratings

4.1
Job Security
4.0
Company Culture
4.0
Work-Life Balance
4.0
Skill Development
3.9
Salary
3.9
Work Satisfaction
3.5
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What employees say about Jio?

Insights from employee reviews on AmbitionBox

Workplace insights

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Permanent work from home

92% employees reported

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Rotational Shift

54% employees reported

timing

Flexible timing

59% employees reported

travel

No travel

76% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

66 reviews

4.1
male

Rated by Men

82 reviews

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Top Mentions in Jio Customer Care Executive Reviews

158 reviews found

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People also ask about Jio's Customer Care Executives

Is Jio a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 158 employee reviews, it's clear that most customer care executives have a positive experience working at Jio. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about job security and career growth on AmbitionBox.
Does Jio pay their Customer Care Executives well?
According to AmbitionBox reviews, Jio customer care executives rate their salary and benefits at 3.9 out of 5, based on 158 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Jio's customer care executives salaries here and to read reviews specifically about salary and benefits at Jio for customer care executives, click here .
How is the work culture at Jio for Customer Care Executives?
Work culture at Jio for customer care executives is rated 4.0 out of 5 by 158 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Jio. To read reviews specifically about work culture at Jio for customer care executives, click here .
How is the job security at Jio for Customer Care Executives?
Based on 158 reviews on AmbitionBox, Jio's customer care executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Jio, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Jio for customer care executives, click here .
Is work from home available to Customer Care Executives at Jio?
According to AmbitionBox, 92% of Jio's customer care executives work from home permanently, 4% work from the office, and 4% follow a hybrid model, based on 50 reviews in the last 6 months. This reflects a flexible approach to work arrangements.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 158 Jio reviews submitted by Jio employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jio is the right company for you. 54% of employees reported the working days at Jio as Rotational Shi...
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₹1 L/yr - ₹3.4 L/yr
25% less than the average Customer Care Executive Salary in India

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Employee Benefits at Jio Customer Care Executive

Health insurance

Health insurance

2 total responses

Job/Soft skill training

Job/Soft skill training

5 total responses

Professional degree assistance

Professional degree assistance

2 total responses

Retirement benefits

Retirement benefits

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