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3.9

based on 2.2k Reviews

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BT Group Reviews

Updated 2 Jul, 2025

Overall Rating

3.9/5

based on 2.2k reviews

3% above industry's average

know more

Category Ratings

4.2

Work-Life Balance

3.9

Company Culture

3.9

Job Security

3.6

Work Satisfaction

3.5

Salary

3.5

Skill Development

3.1

Promotions

What employees say about BT Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

97% employees reported

Monday to Friday

77% employees reported

Flexible timing

61% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

654 reviews

3.9

Rated by Men

1.5k reviews

BT Group is rated 3.9 out of 5 stars on AmbitionBox, based on 2.2k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with t... Read more

Detailed BT Group Employee Reviews

Product Owner in Bangalore / Bengaluru

Full Time

Product Management - Technology Department

1.0

updated on 28 Jun 2024

Likes

Good Salary

Dislikes

If you are joining the india management unit, avoid product function at all costs. You will mostly be reporting to UK leads and you will start feeling like you are working in East India company, a slave to be precise. The HQ only see you are paid slave who can be overworked and work can be dumped and India will accept it. You will not be included in any strategy calls or leadership interactions. The roadmap will be decided in UK and PMs in Indian are hired only to run the show with India dev team. The demographic politics will blow your mind. You are only a yes master to the goras/whites. Your white/goras treat you like a resource from Third world country and the process and culture is designed to make sure you feel that on a daily basis. Racism will be felt everyday. You raise any issue to white/goras and they wont be addressed as you are from Third world/underdeveloped. Curx : You are not allowed to complain. Even desi on-site would have earned the privilege to act rude or mistreat you as they are on-site. You are not allowed to apply for IJP/internal onsite-roles as a new clause has been introduced that you should be legally eligible to work in UK to apply for them. You will work with goras/ white designers, content editors, analytics. Usually they will not work on your ideas/support you because goras/ do not like taking inputs/actions items from third world country. Indian team is asked by gora/white HQ to be given the lowest rating for first 6 months though you will achieve all the goals. You will most likely be ruining your career path here in case you are joining management side. There are no career growth opportunities here. You will be appalled by the knowledge level/understanding of Goras/HQ. Their share price reflects of this culture. You Are actually better off joining any indian org. focused on indian market, whre you are tleast respected and values. AVOID AT ALL COSTS....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Trainee in Kolkata

Full Time

Customer Success Department

2.0

updated on 02 Jul 2025

Dislikes

Working at BT was a terrible experience. The managers were unfriendly and manipulative and actively discouraged growth. They didn't want employees to get promoted or even talk to colleagues from other departments. If you did, they would watch your every move in a negative, almost paranoid way. The work environment was toxic, with constant surveillance that felt oppressive rather than supportive. When I resigned, they were dishonest about the final payment and tried to avoid paying what they owed, with managers being sneaky and unclear about salary details. Overall, BT's management creates a hostile and demoralizing workplace. I strongly advise others to think twice before joining, especially if you value transparency, respect, and fair treatment....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

View all detailed BT Group employee reviews

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.9

• 441 reviews

Engineering - Hardware & Networks

4.1

• 314 reviews

Finance & Accounting

3.9

• 230 reviews

Engineering - Software & QA

3.5

• 213 reviews

Top Mentions in BT Group Reviews

Work Life Balance (546)

Salary (263)

Work Culture (224)

Senior Management (221)

Job Security (166)

Career Growth (147)

2.2k reviews found

Sort By: Popular

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Software Development Department

3.0

updated on 17 Jun 2025

Likes

Job Security here is generally good especially if you’re at management level, this company is good for you.

Dislikes

Getting anything done here is very difficult. Management is very laid back. No respect for developers. New ideas? A big NO.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate Network Engineer in Gurgaon / Gurugram

Full Time

Telecom Department

1.0

updated on 17 Jun 2025

Likes

Nothing to be liked

Dislikes

The Office is filled with Politics. you can't be selected even if you do PHD for the role you applied for but for the same role,someone who doesn't have the primary knowledge got selected.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Change Management Analyst in New Delhi

Full Time

Operations Support Department

4.0

updated on 16 Jun 2025

Likes

5 Yrs Experience-Business services support advisor 1 Yrs Experience-Change Management Analyst. There is nothing under BT consumer -Business service support advisor you will chill fun & enjoy no learnings at all. Under change management analyst-Learning is there, Earning is there, Team handling Teamwork is there, future growth is also there if you prove yourself. Leave benefits. Certifications Benifits....Read More

Dislikes

Office Groupism and politics under change management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

BT Group Interview Questions

A Network Engineer was asked Q. What is a network?

Read all Network Engineer questions

A Network Security Engineer was asked 11mo agoQ. Explain the packet flow of ASA/FTD.

Read all Network Security Engineer ques...

Get interview-ready with top interview questions & answers

A Financial Analyst was asked 6mo agoQ. Describe the five steps of IFRS 15.

Read all Financial Analyst questions

An Intern was asked Q. What does CIA stand for in cyber security?

Read all Intern questions

A Managed Service Associate was asked 9mo agoQ. What is the OSI model?

Read all Managed Service Associate ques...

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Network Designer in Bangalore / Bengaluru

Full Time

IT Network Department

4.0

updated on 27 May 2025

Likes

Access to new projects and technology

Dislikes

Most of time you get little support from management in project related work. Management allocates you to different projects , there on the working way depends on team you are mapped to. So most of case end up as inividual contributor and less support wihin the team.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Latest BT Group Employee Reviews

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Trainee in Kolkata

Customer Success

2.0

• updated on 02 Jul 2025

Dislikes:

Working at BT was a terrible experience. The managers were unfrie...

Technical Delivery professional in New Delhi

IT Network

1.0

• updated on 30 Jun 2025

Likes:

Nothing.

Dislikes:

Team politics , favoritism among few people, sychphancy.

Finance Associate in Kolkata

Accounting & Taxation

5.0

• updated on 27 Jun 2025

Likes:

Work life balance Flexible working hours

Dislikes:

Promotion structure

Technology Specialist in Gurgaon / Gurugram

Full Time

Data Science & Machine Learning Department

1.0

updated on 22 May 2025

Likes

BT use to a company with great culture and top notch leaders - now its a sinking and stinking ship

Dislikes

leadership - making absolute mockery of transformation. Even seasons start-ups has better line of sight in terms of strategy.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read BT Group Reviews based on designations

Customer Service Advisor in Gurgaon / Gurugram

Full Time

Voice / Blended Department

4.0

updated on 13 May 2025

Likes

The policy and benefits

Dislikes

The management is worst and team leader is not good and experts are un supportive and the team itself is bad environment

Work Details

Work policy: Depending on performance

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate Engineer in Bangalore / Bengaluru

Full Time

Software Development Department

3.0

updated on 07 May 2025

Likes

BT offers a great work life balance. There is always a peace of mind and good support from the team even during the most stressful days. The work ethics are good. For freshers it's a great company to start your career. Although a fresher may not be able to understand the networks park or the job but you get good exposure to the tools used and get amazing hands on experience in the software development process. Also work on various latest technology....Read More

Dislikes

The promotion and hikes are not upto the mark and BT is heavily dependent on outside vendors among the teams which sometime becomes very stressful to work with. Also the there are no (minimal) team outing and team building activities that they arrange from time to time (not even team lunch) which is very sad for a big company like BT.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about BT Group.

Design Manager in Bangalore / Bengaluru

Full Time

Software Development Department

1.0

updated on 23 Apr 2025

Likes

Work life balance

Dislikes

Internal job posting are just to put a show . There is high level of politics behind every role and mostly people get selected who are “someone knowing someone”. There have been incidents of candidates getting selected who were not even part of interview process and candidates getting rejected who got all good feedback in interview rounds.

Software Testing Engineer in Bangalore / Bengaluru

Full Time

Quality Assurance and Testing Department

3.0

updated on 19 Apr 2025

Likes

Good career growth at least for me. It’s good for mostly women employees as company is more giving priority on diversity and inclusion. Yearly gift. Quarterly once outing for dinner.

Dislikes

Cab facility for men is horrible.they need to pay extra amount for availing cab. For women it’s free of cost. No promotion. No job security. Job security is there for employees with less salary, If you cross 20 LPA, then you will always be on axe.🪓 No fun, always work. 3 days mandatory work from office, they are even monitoring the card swipes and sending report to higher management. Lots and lots of politics. Manager does favour for their favourite bucketing employee. No recognition for the actual doers....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Google Cloud Engineer in Bangalore / Bengaluru

Full Time

Software Development Department

2.0

updated on 05 Apr 2025

Likes

Technology exposure will be good

Dislikes

Work culture has become so bad recently.so many frequent reorgs and layoffs because of wrong management decisions in past which affecting doers. So many watchers they keep and remove doers.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Kolkata

Full Time

Voice / Blended Department

4.0

updated on 17 Mar 2025

Likes

Great place to work. No one micromanages you and you can have peace at work and a perfect work-life balance.

Dislikes

The competition is very high for promotion and you need to have your personal influences to get a promotion. So the process is not very fair.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Network Engineer in New Delhi

Full Time

IT Network Department

2.0

updated on 13 Mar 2025

Likes

Toxic people,poor and micro management if you want to spoil ur mental health then u hv to definitely apply here.All the best👍

Dislikes

Each and every single thing I dislike here

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Commercial Manager in Kolkata

Full Time

Finance Department

5.0

updated on 10 Mar 2025

Likes

Working in BT Group gives me the work life harmony that I have never seen in any other company l have previously worked for.

Dislikes

Salary benchmark should be implemented

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

SME in Kolkata

Full Time

Operations / Strategy Department

1.0

updated on 17 Feb 2025

Likes

Both sides cab

Dislikes

No job security. All of a sudden you may receive email for lay offs. No salary hike No promotion if you are not going for a drink with senior managers or if you are not having any kind of relationships with senior managers. Toxic work culture specially in GBA and GCB. The team managers will humiliate you in front of everyone and operations manager will be an audience. They know how to force people to put their papers....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Itil Consultant in Kolkata

Full Time

Technology / IT Department

5.0

updated on 28 Jan 2025

Likes

Here they always keep you under utilized such that you can give your best. As per their policy, you can change projects after one year in current project. This internal change of projects gives you 15% of hike. Higher management is easily accessible. Managers are good and will trust you for everything and will appreciate a lot but the appraisal is similar to other companies. Notice period is 2 months....Read More

Dislikes

Limited projects, so if the current project is closed then it will be tough to find projects. But they will give you option to change technology if you are interested, else you have to search outside company.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Software Engineering Professional in Bangalore / Bengaluru

Full Time

Software Development Department

4.0

updated on 11 Jan 2025

Likes

For a junior it's a very good learning opportunity and for very senior it's settling company, middle level roles its completely on team and managerial hierarchy. Learning is too good Leaves is good Affordable transport

Dislikes

1.Work life balance sometimes gets messed up as u have to work both in UK and india hours 2. Cafeteria in BT india is very bad 3. Few teams have visible politics, as there is less number of job level, and more people within role, competition and ego clashes are a lot . Example 10 years exp and 3 exp will be in same role and designation

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Software Engineering Manager in Bangalore / Bengaluru

Full Time

Software Development Department

1.0

updated on 10 Dec 2024

Likes

Somewhat, we have work life balance.

Dislikes

Complex structure of the Org. Way too much of Org structure changes within short period of time. Employees are facing difficulty with following company goals as it's always changing with the change of the leadership. Unnecessary timeline pressure.

Finance Business Partner in Gurgaon / Gurugram

Full Time

Accounting & Taxation Department

5.0

updated on 04 Dec 2024

Likes

Good company, if you want to work in MNC culture , no one will bother you. But you will not get promotion or growth here. People are sitting at the same position for more than 10 years now.

Dislikes

No growth

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Financial Analyst in Gurgaon / Gurugram

Full Time

Finance Department

4.0

updated on 26 Nov 2024

Likes

-Company culture and values -Senior leadership -Ample of learning opportunities

Dislikes

-Processes are complex, it's not easy to get things done -Frequent reorgs -Many non productive activities part of BAU

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Engineering Manager in Bangalore / Bengaluru

Full Time

Software Development Department

2.0

updated on 09 Nov 2024

Likes

Poor work life balance. Too many unnecessary meetings. They have hired contractors and made them bosses causing poor work life balance.

Dislikes

Poor work life meetings. Too many unnecessary meetings.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Personal Finance

a sales executive

Net worth 30cr

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

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Jobs at BT Group

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Manager- Group Financial Controls

Gurgaon / Gurugram

10 - 20 Yrs

Not Disclosed

Risk & Compliance Manager- Procurement

Gurgaon / Gurugram

10 - 20 Yrs

Not Disclosed

Major Incident Professional

Gurgaon / Gurugram

2 - 5 Yrs

Not Disclosed

HQ - London, United Kingdom (UK)

Telecom

10k-50k Employees (India)

People also ask about BT Group

Is BT Group a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 2.2k employee reviews, it's clear that most employees have an average experience working at BT Group. Work-Life balance holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about work-life balance and career growth on AmbitionBox.

How does BT Group’s employee rating compare to the industry average?

BT Group’s employee rating of 3.9 out of 5 exceeds the industry average of 3.8 out of 5 for companies within the Telecom sector. This rating reflects that BT Group generally provides a better employee experience compared to many of its industry peers, indicating stronger overall satisfaction among its workforce.

Does BT Group pay their employees well?

According to AmbitionBox reviews, BT Group employees rate their salary and benefits at 3.5 out of 5, based on 2.2k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BT Group salaries here and to read reviews specifically about salary and benefits at BT Group, click here .

How is the work culture at BT Group?

Work culture at BT Group is rated 3.9 out of 5 by 2.2k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at BT Group, click here .

How is the job security at BT Group?

Based on 2.2k reviews on AmbitionBox, BT Group employees rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at BT Group. To read reviews about job security at BT Group, click here .

Is work from home available at BT Group?

According to 373 AmbitionBox reviews, BT Group does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

How do I get a job at BT Group?

To get a job at BT Group, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top BT Group interview questions and practice your responses to prepare thoroughly.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2.2k BT Group reviews submitted by BT Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Group is the right company for you. 77% of employees reported the working days at BT Gr...

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BT Group Salaries in India

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