Add office photos

Employer?

Claim Account for FREE

KEKA TECHNOLOGIES

3.3

based on 205 Reviews

Video summary

Photos

Company Overview

Company Locations

KEKA TECHNOLOGIES Customer Success Manager Reviews

Updated 18 Jun, 2025

Category Ratings

4.1

Work-Life Balance

3.9

Company Culture

3.7

Job Security

3.6

Skill Development

3.5

Work Satisfaction

3.4

Salary

3.1

Promotions

What employees say about KEKA TECHNOLOGIES?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

50% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

6 reviews

3.9

Rated by Men

15 reviews

Jobseekers also viewed

Celebal Technologies Reviews

3.1

• 628 reviews

NoBrokerHood Reviews

2.9

• 589 reviews

Duck Creek Technologies Reviews

4.4

• 570 reviews

Ascent HR Technologies Private Limited Reviews

3.6

• 501 reviews

Innovaccer Reviews

3.5

• 464 reviews

Top Mentions in KEKA TECHNOLOGIES Customer Success Manager Reviews

21 reviews found

Sort By: Popular

Customer Success Manager in Hyderabad / Secunderabad

Full Time

Customer Success Department

1.0

updated on 20 Mar 2025

Likes

There is nothing much to like about the company anymore.

Dislikes

I know this review will be deleted soon as the company is investing a lot in getting the reviews deleted as this is one of the KRAs of the CEO of the company. Management: The company is at a very terrible stage, where in every 6 months they fire the director and rehire a new director and with every new director the SOP changes and the employee has to suffer each time as they are threatend to adapt with the changes or they'll fire them. Managers: Recently new managers were hired to handle Customer Success and Implementation team. The manager of customer success was doing mostly a good job as an individual but was failing to fulfill his role as a manager as he was burdened with a lot of tasks. Anyway he ended us resigning from the job because the company hired a director of excellence long back who didn't have anything to do in the company and was proposed to take the manager's role without intimating this message to the manager. The manager of Implementation is good for nothing. He is only busy with his chicks in the office. He has 0 sense of managing anything and he possess 0% empathy towards his employees. No sense of work as well. Promotion: this come to you only when you are good in licking the bu++ of your manager....Read More

Work Details

Work policy: 1 day/week from home from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Manager in Hyderabad / Secunderabad

Full Time

Customer Success Department

4.0

updated on 11 Feb 2025

Likes

Good people to work with. Since the management changed, It was difficult to adjust to new practices. Loved the company culture and learned a lot of things to improve myself. I would suggest to join this company after 2-3 months.

Dislikes

No dislikes tbh. Very professional. Not the idle time to join right now but things will only get better after 2-3 months.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about KEKA TECHNOLOGIES.

Customer Success Manager in Hyderabad / Secunderabad

Full Time

Customer Success Department

3.0

updated on 19 Jul 2023

Likes

The working hour is good.

Dislikes

The upraisal sucks. I have been the top performer for every month throught the year but the upraisal is still pending.

Work Details

Work policy: 2 days in a month.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Manager in Hyderbad and Bangalore.

Full Time

HR Operations Department

4.0

updated on 07 Jan 2023

Likes

The mentor and the environment is good. The hybrid work culture was good which they have removed now. This is the reason many employees are leaving the organization.

Dislikes

Some leads talk too much instead of working.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Daily Office Life

a digital marketer

Showed My Office Tantrums to My Husband

Last night, I came home feelin... read more

Got a question about KEKA TECHNOLOGIES?Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Contribute & help others!

You can choose to be anonymous

Customer Success Manager Jobs at KEKA TECHNOLOGIES

View All

Customer Success Manager

Hyderabad / Secunderabad

3 - 8 Yrs

Not Disclosed

Customer Success Manager

Hyderabad / Secunderabad

3 - 6 Yrs

Not Disclosed

HQ - Seattle, Washington

Software Product

501-1k Employees (India)

Internet

Recruitment

People also ask about KEKA TECHNOLOGIES's Customer Success Managers

Is KEKA TECHNOLOGIES a good place to work for Customer Success Managers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 21 employee reviews, it's clear that most customer success managers have an average experience working at KEKA TECHNOLOGIES. Work-Life balance holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.1.

Does KEKA TECHNOLOGIES pay their Customer Success Managers well?

According to AmbitionBox reviews, KEKA TECHNOLOGIES customer success managers rate their salary and benefits at 3.4 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about KEKA TECHNOLOGIES's customer success managers salaries here .

How is the work culture at KEKA TECHNOLOGIES for Customer Success Managers?

Work culture at KEKA TECHNOLOGIES for customer success managers is rated 3.9 out of 5 by 21 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at KEKA TECHNOLOGIES for customer success managers, click here .

How is the job security at KEKA TECHNOLOGIES for Customer Success Managers?

Based on 21 reviews on AmbitionBox, KEKA TECHNOLOGIES's customer success managers rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at KEKA TECHNOLOGIES.

How do I get a job at KEKA TECHNOLOGIES as a Customer Success Manager?

To get a job at KEKA TECHNOLOGIES as a Customer Success Manager, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top KEKA TECHNOLOGIES interview questions and practice your responses to prepare thoroughly.

KEKA TECHNOLOGIES Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 KEKA TECHNOLOGIES reviews submitted by KEKA TECHNOLOGIES employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if KEKA TECHNOLOGIES is the right company for you. 100% of employees reported...