Add office photos

Employer?

Claim Account for FREE

Shoppers Stop

4.1

based on 2.7k Reviews

Video summary

Company Overview

Company Locations

Shoppers Stop Customer Care Executive New Delhi Reviews

Updated 4 Jul, 2024

Category Ratings

4.8

Company Culture

4.7

Work-Life Balance

4.7

Skill Development

4.6

Salary

4.6

Work Satisfaction

4.5

Promotions

4.2

Job Security

What employees say about Shoppers Stop?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

86% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.6

Rated by Men

5 reviews

Jobseekers also viewed

DMart Reviews

3.9

• 5.1k reviews

Vishal Mega Mart Reviews

3.7

• 3k reviews

Future Group Reviews

4.2

• 3k reviews

Walmart Reviews

3.5

• 2.8k reviews

Titan Company Reviews

4.3

• 2.7k reviews

7 reviews found

Sort By: Popular

Customer Care Executive in New Delhi

Full Time

Customer Success Department

5.0

updated on 04 Jul 2024

Likes

Management and environment

Dislikes

Salary increment

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Full Time

Non Voice Department

5.0

updated on 26 Jan 2023

Likes

Everything is good

Dislikes

Not Job security

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Full Time

Customer care executive Department

4.0

updated on 10 Dec 2021

Likes

Overall experience is great

Dislikes

Job security is not available

Work Details

Work life is good at shopeerstop

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in New Delhi

Full Time

Enterprise & B2B Sales Department

5.0

updated on 27 Dec 2019

Likes

I like the ambiance and the culture, it was a great experience working with shoppers stop, the seniors were very helpful and staff was very friendly.

Dislikes

The growth is slow

Work Details

I was a customer care associate my work was to satisfy customer needs and give them best shopping experience, i did cashering also.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read Shoppers Stop Reviews based on similar designations

Customer Care Executive in New Delhi

Sales Department

1.0

updated on 28 Mar 2018

Likes

Provide Manipulated data and managers and unit head are not supportive.

Dislikes

Manipulated working environment

Work Details

Does not promote to staff

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in New Delhi

Operation Department

4.0

updated on 14 May 2019

Likes

Friendly environment with backend & frontend.

Dislikes

low opportunities in Career growth

Work Details

My work is good ,know about new trends in international markets friendly work with boss.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Shoppers Stop.

Top trending discussions

View All

Personal Finance

a sales executive

Net worth 30cr

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

Got a question about Shoppers Stop?Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Contribute & help others!

You can choose to be anonymous

HQ - Mumbai, Maharashtra, India

Retail

5k-10k Employees (India)

Public

People also ask about Shoppers Stop, New Delhi Customer Care Executives

Is Shoppers Stop, New Delhi a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.8 out of 5 from over 7 employee reviews, it's clear that most customer care executives have a positive experience working at Shoppers Stop, New Delhi. Company culture holds the highest rating at 4.8, while job security is rated the lowest amongst all factors at 4.2.

Does Shoppers Stop, New Delhi pay their Customer Care Executives well?

According to AmbitionBox reviews, Shoppers Stop, New Delhi customer care executives rate their salary and benefits at 4.6 out of 5, based on 7 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Shoppers Stop, New Delhi is generally seen as a place that values and rewards its workforce fairly. You can know more about Shoppers Stop, New Delhi's customer care executives salaries here

How is the work culture at Shoppers Stop, New Delhi for Customer Care Executives?

Work culture at Shoppers Stop, New Delhi for customer care executives is rated 4.8 out of 5 by 7 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Shoppers Stop, New Delhi.

How is the job security at Shoppers Stop, New Delhi for Customer Care Executives?

Based on 7 reviews on AmbitionBox, Shoppers Stop, New Delhi's customer care executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Shoppers Stop, New Delhi, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Shoppers Stop Customer Care Executive Reviews by Locations

Shoppers Stop New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Shoppers Stop reviews submitted by Shoppers Stop employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shoppers Stop is the right company for you. 80% of employees reported the working d...