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Spicejet

3.6

based on 1.2k Reviews

Video summary

Company Overview

Company Locations

Spicejet Customer Service Executive Reviews

Updated 7 Jul, 2025

Category Ratings

4.1

Skill Development

4.0

Company Culture

3.6

Work-Life Balance

3.6

Work Satisfaction

3.5

Job Security

3.3

Salary

3.2

Promotions

What employees say about Spicejet?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

79% employees reported

Flexible timing

59% employees reported

No travel

43% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

43 reviews

3.3

Rated by Men

72 reviews

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Top Mentions in Spicejet Customer Service Executive Reviews

129 reviews found

Sort By: Popular

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

1.0

updated on 29 Jan 2023

Likes

Nothing

Dislikes

Salary cuts upto 25%, Pf not submitted from last 1 year, TL not supportive manager are really bad. Not got incentives and salary which is deducted of every month from last 1 year and PF is also not raised

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Kolkata

Full Time

Customer Success Department

5.0

updated on 24 Oct 2024

Likes

NA Na na na

Dislikes

Na na na na

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Operations Department

5.0

updated on 10 May 2025

Likes

Culture

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Read Spicejet Customer Service Executive Reviews based on locations

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

updated on 18 Mar 2025

Likes

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Customer Service Executive in Gurgaon / Gurugram

Full Time

Operations Department

2.0

updated on 17 Apr 2023

Likes

Better place to learn the job

Dislikes

No increment, no salary on time, no perks

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Pune

Full Time

Flight & Airport Operations Department

5.0

updated on 09 Feb 2024

Likes

To identify the needs and wants to customer and problem solving

Dislikes

No one thing is dislikes

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

Operations Department

1.0

updated on 11 Dec 2023

Likes

nothing much. they don't pay salary on time and intentionally put you on lwp.

Dislikes

everything

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Service Executive in Bangalore / Bengaluru

Full Time

Operations Department

5.0

updated on 26 Jul 2024

Likes

It was a good experience working with Spicejet

Dislikes

Nothing

Work Details

Work days: Rotational Shift

Customer Service Executive in Gurgaon / Gurugram

Full Time

Scheduler Department

5.0

updated on 19 Dec 2023

Likes

Family environment and stressful place

Dislikes

Due some Circumstances we are not salary yet. It’s effect to daily life expenses.

Customer Service Executive in New Delhi

Full Time

Customer Success Department

5.0

updated on 11 Oct 2023

Likes

Great company all r supportive

Dislikes

No dislike all good

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

1.0

updated on 15 Aug 2023

Likes

Well talking about the company , i did not liked working their.

Dislikes

They don't have a progressive thinking , not at all.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Full Time

Customer service executive Department

5.0

updated on 14 Dec 2023

Likes

Their side good environment and good staff management very very helpful and different environment in SpiceJet airlines I like this

Dislikes

Sometime not appreciate employee in the management little bit employee not good perform

Customer Service Executive in New Delhi

Full Time

Customer Success Department

1.0

updated on 13 May 2023

Likes

Learning, training stuff only.

Dislikes

Everything, this company has left with useless people.

Work Details

Work days: Rotational Shift (Strict Timings)

Top trending discussions

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Personal Finance

a sales executive

Net worth 30cr

I have a high-paying job, solid investments, and I’ve been quietly compounding for years. But I live... read more

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HQ - Gurgaon/Gurugram, Haryana, India

Aviation

5k-10k Employees (India)

Public

People also ask about Spicejet's Customer Service Executives

Is Spicejet a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 129 employee reviews, it's clear that most customer service executives have an average experience working at Spicejet. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about skill development and career growth on AmbitionBox.

Does Spicejet pay their Customer Service Executives well?

According to AmbitionBox reviews, Spicejet customer service executives rate their salary and benefits at 3.3 out of 5, based on 129 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Spicejet's customer service executives salaries here and to read reviews specifically about salary and benefits at Spicejet for customer service executives, click here .

How is the work culture at Spicejet for Customer Service Executives?

Work culture at Spicejet for customer service executives is rated 4.0 out of 5 by 129 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Spicejet. To read reviews specifically about work culture at Spicejet for customer service executives, click here .

How is the job security at Spicejet for Customer Service Executives?

Based on 129 reviews on AmbitionBox, Spicejet's customer service executives rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Spicejet. To read reviews about job security at Spicejet for customer service executives, click here .

Spicejet Customer Service Executive Reviews by Locations

Spicejet Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 129 Spicejet reviews submitted by Spicejet employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Spicejet is the right company for you. 79% of employees reported the working days at Spicej...