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3.5

based on 7.7k Reviews

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Sutherland Global Services "Appraisal" Reviews

Updated 26 Jun, 2025

314 reviews found

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Associate Manager in Chennai

Full Time

Quality Assurance and Testing Department

5.0

updated on 23 Aug 2023

Likes

Work life balance is here

Dislikes

Increment not good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sutherland Global Services Interview Questions

A Customer Care Executive was asked Q. Tell me about your schooling.

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A Customer Service Associate was asked 2mo agoQ. What is the importance of communication in the workplace?

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A Customer Service Executive was asked 5mo agoQ. Write an email to the manager on behalf of a customer requesting to speak with t...read more

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An Associate was asked 2mo agoQ. How would you write a professional email?

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An Executive was asked 7mo agoQ. Introduce yourself as an employee.

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Transaction Processing Associate in Chennai

Full Time

Finance & Accounts Department

4.0

updated on 04 Jun 2022

Likes

Sutherland 8s a good company but we need to prove every hour

Dislikes

Please dont expect promotion and salary increment

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Chennai

Full Time

Voice / Blended Department

4.0

updated on 20 Jan 2023

Likes

I enjoy while started in Sutherland day by day management changed , friendly college

Dislikes

Partiality, unfair promotion,

Work Details

Work days: Rotational Shift (Flexible Timings)

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Customer Support Associate in Ernakulam

Full Time

MNC Department

1.0

updated on 19 Jul 2022

Likes

Will lose the job at any time. Whether you performed well but not in any previous month. They will force to resign according to that month performance.

Dislikes

Unable to trust the company. Loose job at anytime. Only focus on company benefits.

Work Details

Work policy: Worked 3 months at office and then worked from home. But signed to join whoever company calls for work from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

CS Internet Associate in Chennai

Full Time

Associate cs internet Department

5.0

updated on 05 Dec 2022

Likes

Learned a lot

Dislikes

Appraisal system is not that much good

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Seller Support Associate in Chennai

Full Time

Telecom Department

2.0

updated on 23 Nov 2023

Likes

Nothing at all. The work culture is very bad

Dislikes

Everything. There was too much pressure and you won't get recognised. They won't give promotion even though your performance is top level. There is so much politics inside Sutherland chennai

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

LEAD CS PHONE in Chennai

Full Time

Back Office Department

3.0

updated on 26 Jun 2025

Likes

Environment, job safety,

Dislikes

Managers behaviours, Appraisal, and salary hike

Work Details

Work policy: Partially

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

sr. trans process associate in Hyderabad / Secunderabad

Full Time

Business Intelligence & Analytics Department

3.0

updated on 29 May 2025

Likes

Nothing

Dislikes

Salary Ofc politics Promotion Sudden layoff

Work Details

Work days: Rotational Shift (Flexible Timings)

Associate - cs phone (working remotely)

Full Time

Voice / Blended Department

4.0

updated on 04 Feb 2025

Likes

Incentive structure was better and also work culture in sutherland was top tier .

Dislikes

Salary could have been better and also increment was very basic .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Associate Voice in india

Full Time

Voice / Blended Department

2.0

updated on 04 Feb 2025

Likes

Work balance

Dislikes

Salary No promotion No recognition for work

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Lead - Management Information System Analyst in Chennai

Full Time

Compensation & Benefits Department

3.0

updated on 19 Jan 2025

Likes

Work is not hectic, but salary and promotion not appreciated one.

Dislikes

Salary and promotion

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate (working remotely)

Full Time

Accounting & Taxation Department

4.0

updated on 03 Dec 2024

Likes

Quality of working culture

Dislikes

Promotion and appraisaal

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Collections Executive (working remotely)

Full Time

Other Department

5.0

updated on 19 Nov 2024

Likes

Atmosphere is good , non toxic manager

Dislikes

Appraisal is unfair

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sr. RTA WFM Executive in Mumbai

Full Time

Non Voice Department

1.0

updated on 09 Sep 2024

Likes

Transport

Dislikes

No Leaves No Appraisal and have to work in 03-different shifts in 7-days week

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Associate Manager - Account Management & Service Delivery in Hyderabad / Secunderabad

Full Time

Operations Department

1.0

updated on 10 Jul 2024

Likes

Salary is good and on time

Dislikes

Work culture, appraisal, biasness, not open to feedback

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Career Growth

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Jobs at Sutherland Global Services

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Recruiter Sourcer

Navi Mumbai

0 - 1 Yrs

Not Disclosed

Customer Support Executive

Navi Mumbai

0 - 1 Yrs

Not Disclosed

Senior Travel Consultant

Chennai

2 - 6 Yrs

Not Disclosed

BPO

10k-50k Employees (India)

Facility Management Services

Recruitment

People also ask about Sutherland Global Services

Is Sutherland Global Services a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 314 employee reviews, it's clear that most employees have an average experience working at Sutherland Global Services. Company culture holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.

Does Sutherland Global Services pay their employees well?

According to AmbitionBox reviews, Sutherland Global Services employees rate their salary and benefits at 3.3 out of 5, based on 314 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sutherland Global Services salaries here and to read reviews specifically about salary and benefits at Sutherland Global Services, click here .

How is the work culture at Sutherland Global Services?

Work culture at Sutherland Global Services is rated 3.5 out of 5 by 314 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Sutherland Global Services, click here .

How is the job security at Sutherland Global Services?

Based on 314 reviews on AmbitionBox, Sutherland Global Services employees rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services. To read reviews about job security at Sutherland Global Services, click here .

Is work from home available at Sutherland Global Services?

According to AmbitionBox, 17% of Sutherland Global Services employees work from home permanently, 50% work from the office, and 33% follow a hybrid model, based on 1.2k reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

How do I get a job at Sutherland Global Services?

To get a job at Sutherland Global Services, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Sutherland Global Services interview questions and practice your responses to prepare thoroughly.

Sutherland Global Services Reviews by Locations

Sutherland Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 314 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right company for you. ...

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Sutherland Global Services Salaries in India

Senior Associate 1.9k salaries	Unlock ₹2.3 L/yr - ₹6.2 L/yr
Customer Service Associate 1.7k salaries	Unlock ₹1.5 L/yr - ₹4.1 L/yr
Customer Service Executive 725 salaries	Unlock ₹1.8 L/yr - ₹5 L/yr
CS Internet Associate 714 salaries	Unlock ₹1.8 L/yr - ₹5 L/yr
Process Associate 667 salaries	Unlock ₹1.8 L/yr - ₹5 L/yr