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ZoomInfo

3.7

based on 67 Reviews

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ZoomInfo Customer Success Manager Reviews

Updated 11 Jul, 2024

Category Ratings

3.8

Work-Life Balance

2.8

Salary

2.6

Skill Development

2.3

Job Security

2.3

Work Satisfaction

2.0

Company Culture

1.9

Promotions

What employees say about ZoomInfo?

Insights from employee reviews on AmbitionBox

Gender based rating

3.2

Rated by Women

2 reviews

2.6

Rated by Men

4 reviews

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6 reviews found

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Customer Success Manager in Chennai

Full Time

Customer Success Department

1.0

updated on 25 Aug 2023

Likes

Nothing as such I have experienced

Dislikes

HR Politics People with less experience and service based companies has more salary like 28lac per annum and people with 5 years exp in Saas has 10 lac per annum. Shameless HR team full of false promises, Kindly hire best HR team including HR director

Customer Success Manager in Chennai

Full Time

Customer Success Department

4.0

updated on 06 Jul 2023

Likes

The learning part and the work satisfaction is awesome. If you are lucky then the salary part would also be good.

Dislikes

leadership is worst I have seen so far. Almost everyone in my department have more than 3 - 4 formal complaints but there is no one to listen. Some leaders even harass people also in Success department and people know the name yet noone reacts. Appraisal is a joke. Promotion is a even bigger joke. Valuable work is distributed by who knows what factors but it is base less.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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People also ask about ZoomInfo's Customer Success Managers

Is ZoomInfo a good place to work for Customer Success Managers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.8 out of 5 from over 6 employee reviews, it's clear that most customer success managers have a below average experience working at ZoomInfo. Work-Life balance holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 1.9.

Does ZoomInfo pay their Customer Success Managers well?

According to AmbitionBox reviews, ZoomInfo customer success managers rate their salary and benefits at 2.8 out of 5, based on 6 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ZoomInfo's customer success managers salaries here .

How is the work culture at ZoomInfo for Customer Success Managers?

Work culture at ZoomInfo for customer success managers is rated 2.0 out of 5 by 6 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.

How is the job security at ZoomInfo for Customer Success Managers?

Based on 6 reviews on AmbitionBox, ZoomInfo's customer success managers rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ZoomInfo.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 ZoomInfo reviews submitted by ZoomInfo employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ZoomInfo is the right company for you.