Full Potential Solutions Customer Service Associate salaries in India (Updated 2025)

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Salary on Time

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2.5k charge for cab. Fixed night shift with no allowance. Very hectic work process , only focus on KPI parameters . No job security. Process knowledge need vast. Need to clear assesment and nesting after training which is very bad not seen in any organisation compulsory need to clear or tata bye bye .

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FPS provides a nice infrastructure which is currently shared with Affinity in Kharadi EON IT Parl

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If you are late to office 1st time - Verbal Warning Late to office 2nd time - Warning letter Late to office 3rd time -Termination letter. Same thing for remaining absent/ Emergency leave. You have provide proof like Doctors certificate of taking any medical leave or emergency leave otherwise they will issue a Warning Letter and on 3rd instance Termination. You also need to sign agreement of these policies with them on First day of training. Its a Fintech Company so they don't allow mobile phones , pen and paper inside the office at your work desk . You need to keep them on silent and in locker. You are always being monitored on your behavior and the way you talk. Transport allowance of 2500/- per month will start after completion of training . Its a very strict company and they are too strict and fast forward with things. They dont trust employees . And certain policies were kept hidden and revealed only on the second day of work in training.

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Previous Management Understood Project and had basic know how of resourse allocation. Current India Team is bleeding becoz of Mad Decisions. No one is happy. Even people are asked to leave and threatened for their job. Dont join.

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No planning as Upper Management is Mad. 1 out of 10 in rating. Idiot in throne both in India and abroad as they dont know difference between Service Infrastructure and Project Infrastructure. CEO and HRs are good. But it is not open culture. Too much politics. They removed a Great Leader using politics.

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Only Work and clients.

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Some Team leader, some manager HR'S are very very bad behaviour ,doing partiality, playing politics, mind games with not chaplus people. There is no job security. Remove people when they don't want as per there choice .

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Terrible company to work with

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No job security Very few projects Office politics Leaders are pathetic No work life balance Despite of efforts you put in, they can ask you to leave anytime Culture is very bad